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TruTech 7-Inch Digital Photo Frame won't load USB Thumb Drive

Loaded two different USB 2.0 thumbdrives with *.jpg formatted images. Inserted into the frame, and powered up. However, the frame will not load the pictures. The memory card (from my camera) works just fine. QUESTION: What compatable USB thumbdrives work with TruTech 7-Inch Digital Photo Frame?

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5 Suggested Answers

SOURCE: Trutech 7 Digital Photo Frame.

Try a new unformatted SD card (now they are around $10/1GB).

Posted on Jan 12, 2008

The Machine
  • 788 Answers

SOURCE: Trutech digital photo frame

Most digital photo frames do not have internal memory and require external media to be plugged in permanently. Only the expensive ones have there own memory and usually not a lot.

Get an SD card and move your photos to it, that way you won't need to have the USB drive sticking out of the frame. That's if the frame has an SD slot.

Posted on Jan 14, 2008

  • 4102 Answers

SOURCE: Trutech Digital Photo Frame

Hi have you checked the photos you put onto the frame are in the same format that the frame takes check this then get back to me ok

Posted on Mar 31, 2008

  • 1 Answer

SOURCE: TruTech 7 inch digital photo frame

Anyone know why some thumb drives can be read by the trutech digital pix frame and some can't???

Posted on Dec 08, 2008

  • 21 Answers

SOURCE: Order of photos

Hi, u need to arrange the photos by size or by alphabetical order in your desktop first, then u need to transfer it to ur pendrive, then plug it to ur device everything will b fine then. Rate the soln dude plz n tell me what happened

Posted on Jan 25, 2009

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Solution for Hp laser jet 500 error code 99.09.67

I found this on HP's website
First, Power Off the printer, remove the formatter board (the assembly where you connect the thumbdrive) and check that the Solid State Drive looks properly connected. Reinstall the formatter and turn the printer ON.
Based on what you described, the printer will boot into a 99.09.67 Error.
When you are in the Error screen, you are actually in the BIOS of the printer.
+ Press the OK button and you should see a menu (the same one I believe you are navigating to load the code).
+ Go to Administrator -> Format Disk -> Press OK
+ Once done, connect the USB Thumbdrive previously loaded with the latest FW found in the web page (be sure the code is saved in the root partition of your drive, it must be a FAT16 or FAT32 file system. Be sure the thumbdrive is a simple one and not a U3 type of drive -- the one that behave as a CD and as an external drive).
+ Go to the Download menu -> Load through USB thumbdrive --> OK
+ Pick the file with the code and press OK.
+ Once it finishes, power off the printer, remove the USB Thumbdrive and Power On the printer.
The printer should go to Ready after some minutes (there may be automatic powercycles while in this process).
Be aware that when formatting the disk, you will lose any third party application you may have. You will need to reinstall them if that is your case.
If after these steps your printer still boots in a 99.09.67 error then probably your Solid State Disk is failing and you will need to call service for further actions.

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Thanks very much for responding to my problem.
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How do i upload pics from my pc

I have a Mac and tried to drag and drop my photos as mentioned above. The results?

- Wiped all pictures off of the frame.
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1 Answer

Not reading all photos on the thumbdrive.

From my research I see this device only supports JPEG/JPG formatted pictures. Please ensure that all pictures you wish to display are this format. You can convert the file format using MS Paint or any of your favorite picture editing programs.

Good Luck!


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Usb photos not showing in the frame

if there is a cable to connect the frame to the comp put the carf in the frame and hook up the frame install picts through the frame. that is how most of them do it. it converts the pic to a different format easier for it to read. it wont just read drag and drop jpg files. it also formats the card to it own specs.

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1 Answer

Bad jpg message

It can be a variety of problems, unfortunately. The images may just be truncated from the get go. Make sure all the extensions are lowercase .jpg. If they are not, OPEN them in a program, save as .jpg, close and reload them.

Make sure they are .jpg and not .jpeg

Do not try to just change the extension, this corrupts the image.

Also, check the size and make sure they are not too large.
For the digital picture frames, a 5x7 at 72 dpi is plenty big. Just make sure not to override the originals with the compressed images.

Then, check the name of the pictures. Remove any spaces, dashes or any other symbols. Strictly use letters.

When all else fails, delete all the images from the frame and reload them again.

How are you loading the images on the frame?
From a card, or directly from the computer?
If from a card, make sure to eject it from the computer first, don't just pull it from the reader. This can really messes it up and the images. Same goes with the frame itself.

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