Question about Acer Aspire 3610 Notebook

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Carn't log on to msn messanger

I've tried to log on to my msn messenger account to live talk to my friends,but it won't let me and it gives me this message..........

our MSN Messenger account rebeccasmith11@hotmail.co.uk is error
Our protocol is not supported by the server.

can you help me ?
because other wise i shall not be kepping the notebook because i've only brought it to go on msn with my friends.

many thanks
rebecca

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Run windows update, download & install all available updates, also if you see an option of live update run that too & that should fix it after a reboot.

Posted on Dec 25, 2008

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Hi Rebecca,

You possibly don't have administrator privileges turned on.. If you're using Vista, then go to Control Panel > User Accounts > Turn User Account Control On or Off , and uncheck the box and press OK. Then reboot the computer and try to connect, it should work then..

Hope this helps

Chris (ziraffa)

Posted on Dec 25, 2008

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