Question about HP Wireless Optical Mouse

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I am trying to install hp wireless laser mini mouse. It says on the bottom to push the receiver up to get it out. I can't get it to move....any suggestions?

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I have my zboard world of warcraft wrath of the lich king and the side keys dont work i dont know what the problem is can you help me please

Posted on Dec 26, 2008

  • joahjojo Dec 26, 2008

    there is too red buttons or 2 buttons on each peice you have to click on both the buttons and they should link together

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1 Answer

Not conecting to computer


When you install a wireless mouse, first make sure your USB transmitter is plugged into a functioning USB port.
Then make sure the mouse batteries are fresh and installed correctly.
Once you are set, turn the mouse over and push the "connect" button on the bottom. Note: if your transmitter/receiver has a "connect" button, push that first.

Feb 22, 2011 | HP Wireless Optical Mouse

1 Answer

Keyboard does not type


If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.

This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
  • Low batteries
  • Moving the USB mini-receiver from one USB port to another
  • Moving the USB mini-receiver to another computer
  • Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer)
  • Using your cordless mouse/keyboard on metal surfaces
  • Radio frequency (RF) interference of more powerful wireless devices such as:
    • Wireless speakers
    • Computer power supplies
    • Monitors
    • Cellular telephones
    • Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.

Follow the procedures below to reconnect your mouse and keyboard.
  1. Make sure the USB mini-receiver is directly and securely plugged into a working USB port on your computer.
  2. Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
    On / Off Indicator
    12145.1.0.jpg
  3. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  4. Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
    12145.1.0.jpg
    Red Connect Button NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
  5. Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
  6. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  7. Quickly press and release the red connect button on the underside of the keyboard.
    Keyboard Connect Button
    11399.1.0.jpg
  8. You will hear a short beep. The keyboard is now connected to the receiver.
  9. Test your keyboard to see if it is working. If the mouse now works but the keyboard still does not, see Knowledge Base article 9144.

Dec 14, 2010 | Logitech Cordless Desktop MX3200 Laser...

3 Answers

I have a kensington wireless mouse. the wireless keyboard works, but the mouse does not. The red laser light is on, but it won't move


Have you tried to resync the mouse with the receiver. Usually,you need to press the button on the reciever first, then quickly hit the button on bottom of the mouse.

Oct 05, 2009 | Kensington Computers & Internet

1 Answer

HP wireless mouse


Try replacing the batteries. Wireless mice do funky things when the batteries are low.

May 18, 2009 | HP Wireless Optical Mouse

1 Answer

The cursor on my laser wireless mouse won't move


You need to sync the mouse with the USB receiver. They'll be a similar button on the receiver. Push both at the same time.

Apr 07, 2009 | HP Wireless Optical Mouse

1 Answer

Wireless mouse will not work


Look on the bottom of the mouse for a connect button and also on the wireless receiver. Push the button on the mouse first, release and then push the button on the receiver.

Mar 27, 2008 | Computers & Internet

2 Answers

GE Wireless Mini Mouse 97985


Press the link button on the receiver the indicator light should start blinking. Then within two seconds press the link button on the bottom of the mouse, the indicator light should quit blinking. After re-linking the devices move the mouse to see if it moves the cursor. If the cursor does not move, then move the mouse and see if the indicator light on the receiver blinks. If the device does not blink then try re-linking the devices again.

Jan 31, 2008 | GE 97985 Mouse

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