Question about Gateway 7210GX Notebook

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DISK DRIVE The drive will not read or write cd's or dvds. Green light blinks but nothing happens when i insert a disk. Can i get it going? Tried to update drivers and nothing happened. The troubleshooter senses no problem and reads working properly?

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This would generally happen if the lens is dirty. You get special lens cleaning disks, however, you must read the user's manual before using any such disk. Some brands don't recommend the use of lens cleaning disks.

Posted on Apr 15, 2007

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The drive may have failed. It can't read the disk.

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You didn't mention about inserting a different CD in your computer. Try using different CD's. Make sure all CD's work great or are known good.

It might be just your CD.


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I have a Dell Inspiron E1405 laptop computer. I recently noticed that when I inserted a music CD into the drive, that it would not play or even recognize it in the My Computer window. I can still play DVDs...

The Cd player my be dirty, you can get disks you put in there to clean them. Also sometimes the players are just picky and don't like certain CD's..... I'll build brand new PC's that only read some CD right from the start.

Make sure your disks are clean to, with no fingerprints.

Dec 22, 2010 | Dell Inspiron E1405 Notebook

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Hi, ive got an Acer Aspire. When i put a disk into the drive it makes this werid sound, not a beeping but just err err err. and nothing happens to the disk. Nothing wiill start when and after i insert the...

This indicates that you media (CD/DVD) cannot be read/is not recognised by your notebook drive: to make sure that you have a working drive, try inserting a know good CD/DVD. If this works, then you may have a compatibilty issue either because of the media used (eg. brand especially with Rewitable device) or the format of the data on your media (is your drive capable or reading both CD and DVD). You can assess the compatibility issue by using another computer/notebook to try to read your media.
Hope it helps: let me know how you go and good luck!

Dec 13, 2010 | Acer Aspire 7110-2069 Notebook

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The problem of my hp pavilion dv5 is this, i want my laptop to be back on its original state so i tried system restore. i have my recovery discs aside from the built-in recovery partition. i inserted the...

You have formatted the hard drive (containing Boot Manager) using recovery disk 1.
That's why the error message.

Just insert disk 1 again.
Shut down the computer (press & hold the power button for a minute).

Follow the instructions that come up.

If it doesn't help, reseat the hard drive. (open the back cover, take out hard drive, reconnect it)
Also you may go to BIOS (tap F1 while booting) and set the cd-drive as the first boot device.

Hope it helps.

Nov 06, 2010 | HP Pavilion dv5-1000us Notebook PC

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Compaq V2000 - Service Tag V2220US Only recognizes the CD/DVD drive as ''CD'' Does not see it as a DVD Drive. Listed as: _NEC DVD+-RW ND-6500A in Device Manager.

Does the drive show any activity after a disk is inserted and does the LED light illuminate?
If the drive won't read the contents of any CD or DVD disk, then remove the drive an insert it again.
Insert a disk and see if the is activity, if there is nothing then most likely the drive is dead and you need a replacement.
Try and borrow a drive and test it in your laptop.

Apr 24, 2009 | Compaq PC Laptops

1 Answer

MY CD/DVD Disk drive will not read anything

Physically take out the drive and reseat it back into place. Then turn the laptop on and go into your bios by pressing F2. If the cd drive shows up in the BIOS then that means the system is seeing it properly. If it doesn't show up in the BIOS then that means the drive is bad and needs to be replaced.

If the drive shows up in the BIOS then reboot the laptop and then once you get into windows try different dvds and cds in the drive. If it reads them then problem solved. If it doesn't read anything then go ahead and clean the laser of the cd drive with a damp q-tip. Clean it and then try different discs again. If it still doesn't read anything then the drive at that point is definitely bad and the drive would need to be replaced.

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sure..go to my computer..and see what disks are there?

if there are none, go to control panel, system device manager, and look at dvd drives and see that there is no marks on it(meaning that it's installed)

if not, remove that drive, click on actions/scan for hardware change, and go

you may need the install vista disk to make that happen, but that's unusual.

check for printer drivers here

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I'm assuming you have tried a different dvd also and no joy, but it may need a lens clean or it is unable to read dvd anymore as the tracks are closer together than a cd and the alignment of the laser is faulty. Notebook roms are replaceable but only mainly from your notebook manufacturer. You could also use an external dvd writer via usb, although this then doesn't make your notebook as portable, if you need to read a dvd disc.

Jan 25, 2007 | Dell Latitude C640 Notebook

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