Question about Microsoft Outlook 2000 (543-00638) for PC

2 Answers

Outlook 2000 Sends Blank Messages Automatically

Everytime someone sends me an email message, my Outlook 2000 sends out a blank message to them automatically. I do not have any autoreply feature turned on - either within Outlook or my ISP. This has been happening for about a month. I have uninstalled Microsoft Office 2000 and then reinstalled it, but that has not helped.

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  • itchy1234 Dec 25, 2008

    Palmbeach - Thanks for your clarification request. The blank email has no attachment and it is definitely blank - no white text. In the subject field of the email that is sent out is simply Re: and the subject that was in the original email that was sent to me. One interesting thing is that the blank messzage that gets sent out is in Unicode (UTF-8), if that means anything. I have up-to-date McAfee and have also run Housecall, SpyBot and SpywareStop. Have not detected anything.

  • cappaert Jan 27, 2009

    I have precisely the same problem, with Outlook 2003.

  • Palmbeach
    Palmbeach May 11, 2010

    Sorry you're still having problems. It sounds as though your computer is clean then. That means that there is a setting somewhere that you are unaware of, a problem serverside, or a corrupted file.

    You could try Start > Control Panel > User Accounts and set up a new user. This will create a new user profile for you. Then re-enter your email details and see if that clears the problem. More drastically you could use a restore point to take your computer back before the problem started to occur. Other than that, it beats me....

  • Palmbeach
    Palmbeach May 11, 2010

    Season's Greetings.

    Are you sure the message that is sent from your computer is definitely blank? Have you checked to see if there is an attachment or white text?

    Some spyware and viruses propagate by attaching themselves to incoming mailboxes. They can then collect information from each email you receive and this can be forwarded to them or used to send the virus on to anyone who sends you an email. The other thing that can happen is that other peoples email addresses can be used to send spam from their computers without them even knowing.

    I would recommend a thorough spyware and virus scan.



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Who is your email provider? If they support server rules it's possible that you turned on a vacation reply or out-of-office reply online that is generating these messages to be sent from your account. ( You might be able to check whether the message was sent immediately after the sender emailed you, or only after you downloaded your mail into OUtlook. That will tell you whether the problem is with your installation of outlook or at the ISP/email provider level)
Otherwise, here and here are a couple of good sites that have helped me to answer many outlook questions over the years. Perhaps you can find a solution there.
Another good place to pose your question would be the MS Outlook Discussion Groups here.
That behavior could be caused, I suppose, by a corrupt mail profile. But I would think reinstalling Office would take care of that.
If you suspect malware could play a hand in it, I recommend this malware removal guide.
Sorry I can't offer something more definite.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Aug 30, 2009

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I am assuming you have anti virus software but if not you should get the free version of AVG.

I also recommend downloading MalwareBytes and also doing a scan with that... Malwarebytes is an excellent spyware cleaner that finds many problems other dont.

please remember to rate my answer - thanks

Posted on Aug 16, 2009


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