Question about Kenmore Magic Blue 24195 Bagged Canister Vacuum

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Roller brush of vacuum not rotating

Kenmore Magic Blue Vacuum. When I put on the rug attachment, the roller brushes aren't turning. Please advise. Thanks, Maria

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Re: roller brush of vacuum not rotating

U might need 2 change the belt on the attachement there r 2 screws on top take em out after u take off cover there is a plastic cover over the belt take off c if the belt broke the rest is easy

Posted on Mar 02, 2008

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How can I get the brush roller to work

HI, it's Jim from Crucial Vacuum!

First things first, unplug your vacuum and turn it over. Check your brush roll for any large amount of debris. This usually comes in the form of carpet fibers, or hair strands wrapped around the brush roll. Try manually rotating the brush roll, this will help unclog any hidden debris.

Take off your vacuums bottom plate, this is usually held on by two screws on opposing sides of the bottom of your vacuum. Remove the brush roll and examine the belt to see if it is applying tension to the brush roll. If the belt is loose this would cause the brush roll to not work properly.

What's the quality of the bristles on the roll? If they look worn down, or loose then it's time to replace the brush roll itself.

You can purchase replacement parts for your vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for readers, use code: FIXYA10

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care

Jan 28, 2015 | Vacuums

1 Answer

The problem started when i sucked a corner of a rug,now it will not **** very much at all??Kenmore upright progressive

This definitely sounds like your belt is broken. The belt is the part that is attached to the motor at one end, and to the roller brush at the other end. If something gets vacuumed up into the brushes that prevents the brushes from spinning, the motor will continue to try to spin the belt, and the motor shaft will then burn right through the belt, or cause the belt to fall off the motor shaft, preventing the brushes from spinning. On an upright vacuum cleaner, if the brushes are not spinning, it will seem like the vacuum cleaner is not sucking well, but in fact the brushes are just not spinning.

To see if the belt is your problem, while the vacuum is plugged, in turn the machine upside down so that the brushes are facing upwards. Make sure that if your machine has a rug/ floor setting that it's set to carpet mode, and now turn the machine on. Does the brush spin? If no, then this is because the belt has either broken, or stretched out so much that it no longer can spin the brushes.

Here's a link to the owners manual for your Kenmore that will walk you through, step by step on how to to replace the belt.

I have also uploaded the instruction manual to the main page on Fixya for your Kenmore 34612.

I really hope this helped you. If it did, please help other people who have this vacuum be able to find this repair on Fixya by rating the repair helpful. You may do this by clicking the 4 thumbs up icons in the right hand corner of the repair. If you have any questions about how to replace the belt, or if the belt is ok and something else is wrong, please just use the clarification request form here on Fixya, and I'll be happy to answer any follow up questions that you may have.

Thanks again,

Chris J.

Apr 09, 2010 | Kenmore 34612 Bagged Upright Vacuum

1 Answer

Can't get the belt to engage for carpet cleaningwith my riccar

I will attempt to walk you through the belt change on your Riccar 8955 upright vacuum cleaner. I have taken pictures for you for each step to ensure that it's done properly. What you'll need to have handy for this repair;

- Phillips Head Screw Driver
- Riccar 4000 / 8000 Series Belt
- Riccar 8000 Series Roller Brush With Clutch Assembly (only if the brushes have worn down, not necessary if brushes are still long)

Step 1: Make sure the vacuum2_bing.gif cleaner is unpluged, and turn the vacuum cleaner upside down so the bottom plate is upwards. It's easiest to do on a work bench or counter top.

Step 2: Unsrew the two metal screws on the metal bottom plate with your Phillips head screw driver, and remove the bottom plate from the vacuum cleaner so the belt is completely exposed with the roller brush.

Step 3: Remove the belt guard that sits to the left of the roller brush, and is a metal part that protects any dirt & debris from going over to the belt. Here's a picture of that part being removed;

Step 4: Remove the Rug / Floor actuator arm from the clutch on the right hand side of the roller brush. Simply pull the metal actuator arm to the left of the brush and out of the circle that it sits in. Here's a picture of that;

Step 5: Once you have removed the actuator arm for the clutch, as well as the belt guard, lift staight up on the roller brush and remove the roller brush from the vacuum cleaner:

Step 6: Once you have removed the roller brush, and the old belt from the vacuum cleaner, take one new belt and wrap it around the metal pin in the back of vacuum cleaners2_bing.gif agitator housing. Here's a picture of where that pin is located with the belt wrapped around it;

Step 7: Once you have the belt wrapped around the metal pin (this is the shaft to the motor that actually spins the belt), but the other end of the belt through your new roller brush;

Step 8: There is a specific way that the roller brush has to be inserted. If the roller brush is not put in properly, this can cause all sorts of problems including the brush not spinning, and continously having to replace belts2_bing.gif. You can see on the end cap of the roller brush (the right side where the belt rides) that there is two little teeth that protrude out of the end cap as well as an indentation on the opposite side;

Step 9: With the roller brush inserted through the belt, posistion the two teeth facing downwards. You can see in the vacuum cleaner where the roller brush sits, a little groove down inside of the housing. These two teeth need to straddle that groove. Also make sure that the little ring, or circle that the clutch actuator arm sits into, is facing upwards completely. It should be directly on top of the two teeth. Stretch the belt using the roller brush as leverage down into the agitator housing of the vacuum cleaner, making sure that the two teeth are facing downwards straddling the little groove. After the brush is back into the vacuum cleaner, take the metal actuator arm from the rug / floor switch, and insert it back into the metal ring (or hole) on the roller brush;

Step 10: Replace the metal belt guard that rests to the left of the belt. You'll notice on the belt guard that there are two little 90 degree notches on both sides. These notches need to face towards the belt or to the right. Here's a picture of the belt guard being put back into place;

Step 11: After inserting the belt guard back into the vacuum, turn the vacuum cleaner over so the top of the agitator housing is facing you. Change the the rug / floor switch from bare floors to the carpet setting, and the turn the vacuum upside again so the brush and belt are exposed:

Step 12: With the vacuum set to the carpet setting, pull the belt forwards to ensure that the brush is spinning freely. If the belts do not spin freely, repeat steps 2-10.


Thank you

Chris Jones

Jan 17, 2010 | Riccar 8850 Vacuum

1 Answer

Bissell Lift OfF Brush Roller Stops Rotating

They make the worst machines, the rollers are cheap and they make it so you cant take them apart to clean them. You don't want a dyson either, they aren't any better for pets. With all that hardwood floors you should get a good canister vacuum, sebo and miele are the best.

Aug 24, 2009 | Bissell Lift-Off(R) Revolution(R) Turbo...

1 Answer

Brush roller does not rotate around

If the rotating brush doesn't turn, then it's almost a certianty that the belt (which connects the rotating brush to the motor pulley of the vacuum) is either horribly stretched or just plain broken. Either way, it needs to be replaced. The correct Hoover belt part # for your vacuum is 38528040 (changed from the original part number of 38528027). This is a very common Hoover belt, but would recommend your best source as being a local, independently-owned vacuum dealer dealer (as opposed to a deprtment / big box store, both of which carry very limited belts).

May 03, 2009 | Vacuums

1 Answer

String caught in end of rug brush

This pdf file should help you - there are instructions in it for removal of the roller.

Rate if this helps :)

Feb 15, 2009 | Kenmore 25512/ 25513 Progressive Canister...

1 Answer

Bottom roller bush does not spin

Sounds as if the v-belt came off the idler arm or you broke the v-belt. Either way, take the 4 screws out of the plate around the roller brush and make certain the belt is there and that it sits on the idler wheel. If you remove the roller brush you'll see the wheel. Pay attention to how the ends of the roller brush go back into the vacuum when inserting it and put the plate back on. Also check the thicker main belt is in place as well, it's to the left of the v-belt.

Also, the roller brush should stop when you put it in the upright position. Next time just stand it upright so the throw rug doesn't get drawn quite so far into the vacuum.

Dec 19, 2008 | Hoover U6437-900 / U6439-900 Windtunnel...

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