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DVD/CD combo just stop working - Computers & Internet

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If you mean it is dead and the door will not even open then is is a power supply line leading to the back of the DVD drive that is disconnected or bad(no voltage) line on the power supply. 

Posted on Dec 25, 2008

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Need a little info. computer make, model etc.

take a disk and put it in and put your ear up to the drive and see if you can hear it running.are the lights on it flashing? if not you have a hardware problem. an internal connection could have come loose or it has officially expired, etc :( you would have to get someone to physically check that for you.

if you hear sounds and see lights etc..--

go to mycomputer and right click on the drive and select explore.
does it open the folder for it? is there anything in it?
also go to start -> control panel -> system -> hardware -> device manager
do you see any yellow symbols with exclamation points in them? if so, what heading are they under? if not go to the cd/dvd heading and click on it and double click on the device and see if the driver is enabled. bottom of the box that opened, should say this device is enabled, or something similar. if not enable it.

ok so do these things and let me know what happend and we'll take from there.

Posted on Dec 25, 2008

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