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Dvd player wont play my dvds or music cds

I just bought the LG DV392H. I have set the language as stated and inserted a dvd but it just stays on loading with out ever playing the dvd.

It also is not responding well to the remote. I can switch it off with the remote but I cannot switch it on again or access menu etc

Please help as it is brand new but not working!!

thanks

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  • Televison & ... Master
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Go back to store and exchange for another one. And check it out before you leave the store!!!!!!!!!!!!!!!!

Posted on Sep 07, 2017

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Posted on Jan 02, 2017

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SOURCE: portable dvd player will play music cds but not video dvds

Chances are, your DVD player uses one laser to read CDs, and a different laser to read DVDs (since Cds and DVDs are read at different wavelenghts of light). If the DVDs you're trying to watch work properly in other DVD players, it probably means that the DVD laser is dirty, damaged, or burned out. Though you can try cleaning the laser (use Google for suggestions on how to do this, or check the Audiovox website), you will most likely have to get the DVD player repaired, or buy a replacement. Many of the newer CD/DVD players sold today use a single combination laser, which reads both CDs and DVDs, which means that when the laser fails, it will not work at all. Wish I had better news for you, but I guess that the only consolation you have is that your Audivox player still works with CDs...

Posted on Apr 01, 2007

  • 3 Answers

SOURCE: Plays music cds but wont play DVDS

Hi ,
You should do...
1- clean to lens
2-change with new lens
3- change the spindle motor
I hope to fine it.

Posted on May 30, 2008

GSAN
  • 106 Answers

SOURCE: CH dvd300 plays music cds wont read dvds states continuously insert disc

The non-technical answer would be that the lens needs to be cleaned. This is the first step for this type of problem. There are many things that can get the disk drive lens dirty like smoke, incense, dust, moisture. Open the unit and open the DVD cover. You will see the lens that reads a DVD. Get a cotton swab (the ones for cleaning out ears) and some isopropyl alcohol (rubbing alcohol) and moisten the cotton swab with the alcohol (moisten not soak) and gently (I mean, do not push hard or scrub hard) rub it on the lens. Now with a dry cotton swab, do the same. Let it dry for a minute (longer if the swab had more alcohol and it might have dripped down) and close the unit. Now try to play DVDs and let us know if it worked. If this does not do the trick then it could be a firmware issue that can only be fixed if the company put a download on their support page.

Posted on Jun 19, 2008

ThaMp3Doctor
  • 8596 Answers

SOURCE: Philips DVD Player model DVD622/37 wont play movies

Unplug/replug unit, try commercial dvd's again. If fails - call Philips- find out about replacement options

Posted on Sep 04, 2008

nick see
  • 40 Answers

SOURCE: DVD player not playing home burn DVDs

many dvd players require that Video DVDs are finalized (session or disc) before they see a disc as playable. you should be able to do this with your burning software. it is usually an option. i use nero and it lets you convert your video to DVD format (MPEG2?), author your DVD, and burn it, finalizing the disc. i have used the freeware combination of dvd flick (to author the dvd -- add menues, set chapters, etc.) and CDBurnerXP to burn the resulting file.
good luck!

Posted on May 11, 2009

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The non-technical answer would be that the lens needs to be cleaned. This is the first step for this type of problem. There are many things that can get the disk drive lens dirty like smoke, incense, dust, moisture. Open the unit and open the DVD cover. You will see the lens that reads a DVD. Get a cotton swab (the ones for cleaning out ears) and some isopropyl alcohol (rubbing alcohol) and moisten the cotton swab with the alcohol (moisten not soak) and gently (I mean, do not push hard or scrub hard) rub it on the lens. Now with a dry cotton swab, do the same. Let it dry for a minute (longer if the swab had more alcohol and it might have dripped down) and close the unit. Now try to play DVDs and let us know if it worked. If this does not do the trick then it could be a firmware issue that can only be fixed if the company put a download on their support page.

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You should do...
1- clean to lens
2-change with new lens
3- change the spindle motor
I hope to fine it.

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Portable dvd player will play music cds but not video dvds


Chances are, your DVD player uses one laser to read CDs, and a different laser to read DVDs (since Cds and DVDs are read at different wavelenghts of light). If the DVDs you're trying to watch work properly in other DVD players, it probably means that the DVD laser is dirty, damaged, or burned out. Though you can try cleaning the laser (use Google for suggestions on how to do this, or check the Audiovox website), you will most likely have to get the DVD player repaired, or buy a replacement. Many of the newer CD/DVD players sold today use a single combination laser, which reads both CDs and DVDs, which means that when the laser fails, it will not work at all. Wish I had better news for you, but I guess that the only consolation you have is that your Audivox player still works with CDs...

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