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For some reason i cn't download movies files or pdf files?

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  • Ken boyle
    Ken boyle Dec 25, 2008

    ok jpg files will download but the movie files and pdf files will only download too 99% then they just sit there and won't complete im running xp



  • Ken boyle
    Ken boyle Dec 25, 2008

    i try too save them

  • Anonymous Dec 26, 2008

    i saved it too my computer and then clicked run and tried too install it and it stoped at im guessing about 98% and it just stayed there and wouldn't budge i tried 4 different times but it still stped at the same place? so i don't know whats wrong i cleaned out the temp files and cookies but still it wouldn't complete.?

  • Brian Ebeling May 11, 2010

    one more question. when you download them. do you choose "save" or "open"?

  • Brian Ebeling May 11, 2010

    you can download other files successfully? what happens when you try to download these files? nothing? error message? they download but are corrupt, broken etc? gimmie as much info as you can and i will assist you.



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Yeah thats about the only thing i can think of right now. there is a good free cleaning tool you can download to help keep things tidy. go to this link download and install ---

Once installed, run it
1) click on REGISTRY on the left side
2) click Scan For Issues
3) click Fix Selected Issues and make a backup of your registry when prompted.
when done
4) click on CLEANER on the left side
5) click on Analyze
6) click Run Cleaner and you're done

your web browser will have to be closed when you run it though.

let me know if this fixed it, if not we'll go to the next step

Posted on Dec 25, 2008

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Hi kenboyle49... Clean your cache and cookies. To do this, in your web browser click tools and locate delete history. Select delete all. When done, Go to your Documents and Settings -> your Document folder-> Local Settings-> Temp Folder. Delete all your temporary files inside your Temp Folder. Restart your computer. Download your movies and pdf files again. 

Posted on Dec 25, 2008


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