Question about Vtech V.Smile Pocket

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Vsmile cyber pocket not working

My sons new v smile cyber pocket wont work it turns on but when you put the game in it does nothing please help thankyou

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  • mingels Jan 03, 2009

    Same problem and pushing the reset button doesn't help. Rats.

  • ewmoser Jan 24, 2009

    vsmile cyber will not turn on.

  • momhml Mar 05, 2009

    Vsmile cyber pocket does not work when you put a game in. It turns on when there is no game in. Tried new batteries--still does not work. Tried all troubleshooting in instruction manual and on-line.

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Hi I'm ryan, try resetting it. Remove the battery cover, there should be a pin hole with a reset button in it. my daughters did the same thing and i just reset the system and it works fine.

Posted on Dec 31, 2008

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I had the same problem ..i put new batteries in it and cleaned the contacts of the game with rubbing alcohol..it worked for me..

Posted on Jan 23, 2010

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Well I had the same problem and was freaking out because NONE of the suggestions I could find online were working. I was just about to give up when I didnt have the batteries in for about 15 to 2o minuetes. So I put the batteries back in and wala. The System works witht the cartridges. SO we will be storing the system with out batteries from now on.

Posted on Jan 11, 2010

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I NEED TO FIND THE OWNER MANUAL FOR THE VETCH


http://www.vtechkids.com/_f/_pw/_manual/80-075300%20V.Smile%20Pocket.pdf

Feb 18, 2011 | V.Smile 80040571 Vsmile Cyber Pocket Pink...

2 Answers

We have a vtech vsmile and it will not work correctly!!! it will turn on with no game in but as soon as you put a game in to play...it goes blank and will not play the game. It won't even let you turn it...


We had the same problem. Put alcohol on a q-tip. Pull back the plastic sleeve on the Smartridge (game) and clean both sides
of the metal contact. Insert the Smartridge into the Smartridge slot and remove quickly. Then insert Smatrige and turn on the power.

I did this to all of the games and now it works like new!

Hope this helps!

Jul 02, 2010 | Vtech V.Smile Pocket

1 Answer

I cannot get the V-smitl pocket to power up. I have put brand new batteries in it, I plugged it into the car car charger, no luck. I cannot get it to do anything. Please help.


I did two things for my son's cyber pocket - first I took the batteries out and pressed the buttons inside the battery area for over a minute - put the batteries back in and it didn't work. Took them out again and pressed the on button for over a minute and then put the batteries back in and it worked again. hope this helps

Jun 28, 2009 | Vtech V.Smile Pocket

1 Answer

Turning vsmile pocket on with batteries


All you need are 4 AA battery of anykind. Open the back cover, remove the Vtech rechargable battery pack and insert 4 AA batteries in its place. Now your child will enjoy there Vsmile again.

Dec 14, 2008 | Vtech V.Smile Pocket

2 Answers

Power won't come on


This is a problem with the cartridge not the console. The cartridges get dirty and then the console acts as if its broken because it can't read the cartridge. Pull the purple flap up so that you can see the inside of the cartridge and clean it with an alcohol based cleaning solution. Dry the cartridge fully before inserting it back into the console. I have done this for serveral games and they have worked again. A couple of games have just broken and refused to clean up. Hope this helps, let me know.

Dec 03, 2008 | V.Smile V Smile Console

3 Answers

Vsmile will not turn on


HI! Have a few ideas for you. First, are the batteries brand new never used good batteries? Also, are you sure they are in the correct way? If so, try to reset the system. Unplug all cords from the Vsmile. Then, for a full timed minute, press down BOTH buttons on the front of the console. After the minute, plug everything back in and try to power it up. If this does not work for you, please contact Vtech Customer support. You can reach them at 18005212010. Hope you find this helpful! Good luck! :)

Sep 08, 2008 | Vtech V.Smile Pocket

1 Answer

V smile pocket problems


Do you still have your receipt? You could try to echange it at the store. Vsmile is coming out with a newer slightly different handheld model you could try. Though, we have a vsmile for the home and a leapster as a handheld game. Which both of my children have loved. Have you tried calling Vtech about the problem? I've had to call before about the home unit and they were very helpful. (Incedently, I have had problems with that, so if you ever do here's a helpful tip: Reset the machine by unplugging EVERY cord and pressing the two front buttons together for one full timed minute! We were having problems with a power issue and this solved it) They may be just as helpful as Leapster's Leap Frog company and send you a replacement! Once on a long car trip my daughter got sick in the car, while playing, so needless to say the game system got it too. And when I called Vtech about what to do, they sent a replacement! Try calling Vtech and see. You never know! Good luck!! :)

Sep 05, 2008 | Vtech V.Smile Pocket

2 Answers

Vsmile home unit and 2 Vsmile pockets no longer work! GR!!!


You should definately call customer service! I had to do this with our vsmile and they were very helpful with tech issues immediately. You can call them at 1.800.521.2010. One thing to try, they had me do this on the home unit. Unplug everything, then hold down both buttons on the front for one full timed minute. This resets the unit. See if this works for you. They will ask you to do it on the phone first anyway. If not, I hope they are able to suggest other helpful solutions for you! If not, you can find a good deal on a new one on ebay. Good luck! I know how much the kids enjoy this unit!! :)

Aug 13, 2008 | Vtech V.Smile TV Learning System

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