Question about Compaq Presario SR1030NX (DW256A#ABA) PC Desktop

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Compaq pesario sr1030nx

I usb ports does not work , Dont know which drivers
I cannot put this pc to net as I connect net via usb port

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Welcome to FixYa! This is a common problem with the Presario and is easily solved. Go to this link and enter your exact model number:http://www.hp.com/#Support. After you do that you will be asked your operating system, then a list of drivers will be provided. You need to download the chipset drivers and any other drivers applicable to your hardware.   There is also a hardware auto-detect feature there where your computer will be automatically detected and the same list of drivers provided with an option to install directly or just download if you are not using the same computer for which you need drivers.  A folder called "hp" will be created on your C drive. Go to Control Panel>System>Device Manager and you will see a yellow exclamation mark, !, next to all of the devices that need drivers. Click on those devices, go to Update Driver and point the browse window to that "hp" folder and the drivers will be loaded.  Burn these drivers to disk so that if you reinstall in the future you are good to go. Let me know if you have any questions and I will help. Steve Medley

Posted on Dec 25, 2008

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