Question about iLO MP3 Player

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Starting over and over again

I put a new chip in my ILO 1GB. It searches for files, then updates the index, sorts - and then starts over again. You can't turn it off; you have to take the battery out to make it stop. I reformatted the chip, but it keeps doing the same thing. Any ideas what I could do? The player is only two or three weeks old; unfortunately, I kept neither the book of instructions nor the receipt.

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Re: Starting over and over again

This very thing happened to me, it will say ILO searching updating and sorting, and it will say this over and over and over. I found out that there is a certain file called an XML DOCUMENT and it is named "WMPINFO" and i found this on my computer and copied it to my ilo 1gb mp3 player and for me it fixed my problem and i could listen to my music again. Aparently this is the file to make it run or something, if you need this file I can email it to you my email is When you open the XML DOCUMENT with XML EDITOR it will read: -

Posted on Apr 23, 2007

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It doesn't work the same

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

May 17, 2008 | iLO (2 GB) MP3 Player

1 Answer

Won't play

Sounds like the download is corrupt, delete data and download a single known good mp3 file and retest

Nov 07, 2007 | iLO (2 GB) MP3 Player

1 Answer

Starts buy restarts after it gets to 80% sorting.

1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up.

REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.

Mar 04, 2008 | iLO (2 GB) MP3 Player

1 Answer

ILO wont work

One of two things..try a new battery...or it's possible that your button lock button is in the lock position ( look under the power button make sure it is pushed up)

Dec 24, 2007 | iLO (2 GB) MP3 Player

1 Answer

Sorting... sorting...

If the player allows you to add music on it via USB as a Removable Disk, then copy all the music off the player onto your computer and then format the MP3 player by right clicking it in "My Computer" and going to "Format...". Start it up without music and see how it goes, if it doesn't turn itself off, fill it with a little bit of music, then a little more until you either put your music back on, or until it screws up again. Good luck!

Sep 05, 2007 | iLO (2 GB) MP3 Player

1 Answer

Ilo logo, search, sort, repeat

This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 05, 2007 | iLO (2 GB) MP3 Player

2 Answers

Incorrect Format Please Reformat the Player

I just repaired/reformatted my 1.0 GB Ilo following the instructions below with no problems:

  1. Please connect the player to a rear USB port on the computer. The display should show “USB Connected”. (If not, please press the power button.)
  2. Please make sure that all unused programs and applications are closed. You can close the applications by closing as many of the icons in the lower right hand corner (by the clock) as possible.
  3. Download the correct Firmware
    1. Click here to download the ILO 116 Firmware
  4. Click Open to initiate the download
  5. Double click on the ILO or Siren folder icon. There will be 14 icons.
  6. There will be a Setup icon that looks like a box with a blue line on it; please double click on this.
  7. Then click Run - this will open the Install Wizard.
  8. The Install Wizard has the instructions on the screen as you go through it.
  9. Once the firmware has installed, please click the Start menu, then Programs.
  10. Look for the icon that says ILO or Siren, and then double click the Firmware Update to install to the player. Depending on how severe the corruption to the firmware on the player is, you might have to do this step 2 or 3 times in order for it to completely repair the firmware.
It will now search for the ilo. This may take a while depending on how corrupted the firmware is, so be patient.

After it has found the ilo, it will say, "A device has been detected in recovery mode and is being initialized. Please wait."

The ilo should come back to life and start showing it's glorious "USB Connected" screen.

The "Firmware Update" window should appear. Select "Format Data Area" to rid the player of corrupted firmware data. And click "Start".

It can take anywhere from 2 to 4 minutes to re-flash the ilo and the program might appear to have locked up, but it hasn't. So don't close the program or disconnect the ilo!

If the program fails to find the ilo and gives you an error like, "Device Timeout" or something similar, you need to reinstall the ilo drivers. This can be done by inserting the ilo cable into a USB port it has never been plugged into before. Or you can reinstall the drivers by reinstalling the Rave-MP program. (Remove it, restart the computer, and then install it again).

Although, plugging it into a new USB port is the fastest and easiest option.

If your player won't even turn on, follow these instructions first and then those above:

First, remove the battery. While this isn't necessary to get the player into recovery mode, it insures the unit will not power on before the cable is inserted.

On the ilo, hold the "Power" button down while inserting the USB cable. Continue holding the power button down for 5 seconds more after the cable is inserted. The backlight on the ilo will remain off during this time, making the screen appear to be blank.

An hourglass should appear on your computer and Windows should say,

"Found new Hardware 'SMTP3500".

Nov 28, 2006 | iLO (2 GB) MP3 Player

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