Question about Apple iPod nano

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My mp3/4 3rd gen nano wont turn on

I was uploading songs and unpluged the usb cord befor i should have so then i turned it off and then tryed to turn back on and it wont come on and my computer dont recanize the usb conection when its there i her it go ding ding but thats it I was told that upgradeing the firm wall might fix it but i dont even know how to and what one to use can you help me someone

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Hi bluewingedfa,

I've got a few things to try:

  • First check that you have the very latest version of iTunes
  • Press and hold the Menu & Select buttons on the iPod
  • As soon as the screen goes blank press and hold the Play & Select until a screen with 'Ok to Disconnect' appears.
  • Now connect the iPod to the PC.
  • in iTunes goto the main iPod page and click the Restore button and follow it's intructions.
And that should get you back on track. If at anytime when you've connected it comes up with a suggestion to upgrade the iPods software, go ahead with it.

All the best
Sean

Posted on Dec 26, 2008

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