Re: I have an Esante ESE2. Is there a way to get a...
You need software to trace/convert the image to vector and then to .pes and then you will need a blank (compatible brother/babylock) card and card reader box to transfer the file to and insert the card into the machine to emborider it.
If yo need images converted email me the image and i can convert it to an embrodery file for small fee.
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The Babylock Esante ESE1 and ESE2 hoops are not compatible with the Esante ESI1 or ESI2 hoops. The Babylock ESI1/2 used the same hoops as the Brother PC7000 and PC7500. The ESE1/2 use the hoops that are compatible with the Brother PC6500 and PE700 series embroidery machines.
I wish that I had better news for you. This site has hoops for sale for both the ESI1 and the ESE1: http://www.allbrands.com/categories/871 . If you need hoops for either machine, use the compatibility data on each machine type to help you find more vendors that may have the embroidery hoops.
It could be that your bobbin case popped out of position. Try removing and resetting it. It could be that you have no upper tension, either lint in the tension discs or upper thread is mis-threaded and did not get down into the tension discs (make sure lifter lever is up when threading so the discs are open). good luck!
you may need to convert files to bit map (bmp)
if bmp doesn't work you can find lots of free downloadable programes that will allow you to convert your jpeg/gif files into other forms. Play with the convertions and you should find one that can be read by your machine. All software you would require should have come with your machine.