Question about Creative Labs Zen Digital Media Player

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My zen suddenly went blank!

After i finished uploading tunes from my zan, all of a sudden it went blank. i tried to reset it, but suddenly d screen went blank and it only has a blue light at the side. and the computer wont respond to my zen help me ASAP!!!!!!!

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  • abb3e Dec 25, 2008

    yea, i hav the same problem too, its not responding or nothin, only the blue light

  • jhughes199 Dec 25, 2008

    same problem here, screen went blank...only little blue light on. Wont turn on, off or do anything.

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Your device lockup isn't uncommon, and in most cases is easy to fix. You need a small paperclip or straight pin to reset the device. When you reset, be sure to hold it in and wait for the blue light to turn off. Once you power the unit back on, it will rebuild and should operate as normal.

Posted on Dec 28, 2008

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