Not really interested in fixing this unit - not worth the trouble. I just need to find a way to get the dog-gone disc out! I have unscrewed the DVD unit from the bottom of the chassis but it will not come out from the front or back of the unit. Even took the screws out of the bottom of the faceplate with same results - disc unit will not remove. I am trying to just get to the belt or pully on the bottom so I can eject the disc manually. Any help?
Looking at the front, flip the unit over. Near the top middle you will see a narrow ****.You will see a white piece of plastic under the ****. If you have a dvd tray pinhole tool, use the bent end and insert it into the **** and use it to push the plastic piece to the left and if you push it far enough, the tray should open. I also used a very small screwdriver at an angle to open the tray.
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Find the unit's spec sheets on INET.
Try cleaning with DVD cleaner disk.
Try unplugging the unit for a day.
Open box and clean the laser "eye", carefully.
Don't try recording AT&T movies, in fact don't connect it.
Because it is a multi-disc DVD player, as opposed to a single disc type, and because discs are trapped inside, it may be worth submission to an authorised SONY service centre, obtaining a repair quote (and a second opinion as to whether it is economical to fix or not) - this allows you to decide on a further course of action.
Since you are concerned the surround sound cabling that you have may not be compatible with a new player, consider trying to get this one repaired first - but only if you agree to the quoted costs by qualified service technicians.
It might not be a good idea to try to retrieve the DVDs from the unit yourself; let a technician do it professionally as part of the overall repairs (make sure you get all the trapped discs back with the unit after repair completion).
Multi-disc DVD players are generally more likely to be worth repairing than single disc units. Up to you what you decide to do, but bear in mind, it could be expensive, but not unfixable.
The good news is this unit is repairable - just keep the workshop labour costs in mind.
Check the disc,see if it dirty or cracks?Tries it,with other DVD disc,same result.Ur DVD player have a bad Laser eye data's readers.Not,worth fixing as u know totay DVD players are really cheap,these days.U can get a brand new DVD player for like $40.
Generally this is caused by the software in the machine being poorly programmed and has developed a bug. Try unpluging the device for 24 hours to dissipate the charge and plug it in again. This should reset the software and allow you to eject the disc. If this doesn't work, it is a hardware issue and the device needs servicing or replacing.
It could be electrical or mechanical. Without checking there is no way to be sure. You can get the service manual for your model for 10.00 at the following link. That should get the problem taken care off. http://www.electronicsrepair.net/dvd9.shtml