Question about SanDisk Sansa MP3 Player

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Can't able to charge the SanDisk MP3 Player, when i connect the player with my PC its asking MTP device. I don't have the Sandisk Software CD. Kindly provide me the Drive. Can any one. Thanks in advance.

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First, try holding the minus button and plugging in your mp3 player in the computer simultaneously until a message pops up saying something about finding new hardware. Let it install and see if it works. If it does not, then you may need to get a firmware update from this web site: http://www.sandisk.com/Retail/Default.aspx?CatID=1376
Remember that you need to back up all of your information before doing the update.

Posted on Jan 17, 2009

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OK PEOPLE!! have asked this same question over and...am getting the run around...please don't make me continue asking for help with this question. its a sandisk mp3 mini clip, and this issue is getting any...


Use SanDisk MP3 Players
SanDisk is an electronic device manufacturer that creates various types of MP3 players under the SanDisk Sansa product line.
The SanDisk MP3 players range in storage capacity, starting at 512mb, and are intended to operate on the Windows operating system.
Most SanDisk MP3 players also include a built-in video player with a color screen, an FM radio tuner, and a memory flash card slot to expand the MP3 player's storage capacity.
Use SanDisk MP3 players to take your computer's MP3 library with you and listen to music wherever you go.

1. Verify that your computer meets the operating specifications required to sync the SanDisk MP3 player with the PC.
All SanDisk MP3 players require Windows XP or later; Windows Media Player; and a USB 1.0 port. A USB 2.0 is important if you want high-speed music syncing.
2, Check that the SanDisk MP3 player has a full battery charge.
All SanDisk MP3 players have a rechargeable lithium ion battery, and some SanDisk devices have a replaceable battery.
The battery icon on the top right-hand side of the SanDisk MP3 player's screen displays the current status of the battery's charge.
If the battery is low, recharge it before using the SanDisk player for the first time.
To charge, connect the player to your computer's powered USB port using the included USB cable.
The SanDisk player's screen will display a yellow charging icon.
Unplug when charging is complete.

3. To turn on the SanDisk MP3 player for the first time, unlock the "hold" switch on the top of the MP3 player by sliding it so that the orange tab does not appear.
Then, press the "power button" once.
Wait for the SanDisk MP3 player to respond.
The thumbweel of the player will flash a light and the screen will turn on to display the player's menu options.
Turn off the SanDisk player by holding down the player's power button for two seconds.
Wait for the screen to display "Goodbye" before releasing the button.
4. Practice resetting the SanDisk MP3 player to solve critical software errors and to fix the MP3 player if it freezes.
To reset the player, hold down the power button for fifteen seconds.
This resets the MP3 player to its original factory settings and can help resolve any problems you encounter while using the SanDisk MP3 player.
5. Connect the SanDisk MP3 player to your computer using the included USB cable.
Once the computer has sensed the connected device, the SanDisk player's screen will display "Connected" and the SanDisk Portable Media Player will be listed under Other in your computer's My Computer window.
6. Add music to the SanDisk MP3 player.
Double-click the Portable Media Player listed in the My Computer window.
Double-click the Music folder.
Select the MP3 files that you wish to load onto the MP3 player and drag them into the Music folder.
The player will load them into its internal memory and make them available for playback once the device is disconnected from the computer.
7. Sync your MP3 song playlists from Windows Media Player to the SanDisk MP3 player.
Create a playlist in Windows Media Player and connect the SanDisk MP3 player to your computer (see Step 5).
Once its connected, Windows will display a dialog box. In the box, click "Sync digital media files to this device."
In the next window, click Set Up Sync. In the menu, click Personal Playlists and then select the playlists that you wish to transfer to the SanDisk player.
Click the Add button then push the Finish button to transfer your Windows Media Player playlists to the MP3 player.


Aug 09, 2013 | SanDisk Clip MP3 & Digital Media Players

1 Answer

Computer sees mp3 as new harware mtp device will not open and run


sansa mp3 don,t recognise mtp device even after downlading it . what may be the problem

May 02, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Cant not download on windows vista without disk for sansa c240


Hello,

> basic info
Support info for the c200 series players:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC85cE94WVlZag%3D%3D/sno/0#c200
Answer pages for c200 and c240 related players:
http://kb.sandisk.com/app/answers/list/p/555%2C662%2C646%2C653%2C654/r_id/101834/search/1


> connection mode
The player can operate in either MSC or MTP mode.

MSC = Mass Storage Class, seeing the player as a removable disk.
In this mode you can transfer with copy and paste or drag and drop
method.
note
Before disconnecting in MSC mode always go through the icon right below "safely remove hardware": remove the player in the icon before taking out the USB cable.

MTP = Media Transfer Protocol, having the player connected in software
e.g. Windows Media Player.
note
Disconnect the player only after the dialog in the software tells you can disconnect the player or transfers have been finished.

USB connection mode can be set in the menu, it can be
auto detect
MSC
MTP
Look in the manual for this setup.
c200 series version 1:
http://mp3support.sandisk.com/downloads/um/c200-ug-eng.pdf
c200 series version 2:
http://mp3support.sandisk.com/downloads/um/c200v2-um-eng.pdf
USB connection mode can also be forced into MSC mode on the version 2 player (default connection version 2 player is MTP mode):
1. Turn device OFF.
2. Slide the hold switch to the direction of the REC button so an orange color would show putting the device on Hold.
3. Press and hold the left ( |<< ) button while connecting the device to the PC.


> recognizing in MTP mode
When an MTP device is not recognized in Windows Media Player 11:
http://kb.sandisk.com/app/answers/detail/a_id/36/kw/vista/p/555%2C662%2C646%2C653%2C654/r_id/101834

FIX from Microsoft for Media Transfer Protocol related player / USB devices:
http://support.microsoft.com/kb/939211


> about compatible SD cards
Differences between version 1 and 2, c200 series players:
http://kb.sandisk.com/app/answers/detail/a_id/194/sno/0

Hope this is enough information to get the downloads you want.
Just add a comment when needing more help.

Apr 09, 2010 | SanDisk Sansa c240 MP3 Player

1 Answer

Sansa Fuze player will not connect to the computer


Hello,

The Sansa Fuze information support is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/

Sansa Fuze can connect in either MTP or MSC mode.
MTP is Media Transfer Protocol when a software program like Windows
Media Player 10 or higher is installed.
MSC is Mass Storage Class when the player is detected as an external flash drive in "My Computer".

The connection mode can be set to one of the following USB modes:
auto detect:
the player will connect in MTP or MSC mode. It depends on the drivers that are installed for the USB ports for the operating system and extra media software, if the data on the player can be detected. In auto detect
mode, MTP mode detection is only possible when having Windows Media Player 10 or higher installed.
mtp:
detection on operating system Windows XP SP2 or higher, in Windows Media Player 10 or higher.
msc:
detection on operating system Windows in the explorer in "My Computer" and on MAC operating system.

Look in the manual on page 35 = page 38 in the pdf file, how to switch the USB mode under System Settings in the player:
http://mp3support.sandisk.com/sansa/UserManual/FUZE/fuze_userguide_en.pdf

Mar 20, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

How do i free 8mb in Sandisk Sansa M250 i formated but the same result happens plz help me!!!!


SanDisk tech support recommends formatting the m200 series in both MSC and MTP modes to completely clear out all work areas,"fragments" and residual data. The m200 has a very basic Operating System that doesn't have a defrag option. According to tech support, the m200 needs formmating occasionally to keep it working smoothly. I learned that formatting will also clear up intermittent hang-ups. I format mine each time I reload it.

Format in MSC Mode


With the m200 not connected to the PC, power it on, press the menu key. Select "Settings", then USB, then MSC.

Connect the m200 to the PC via the USB cable

Right click on the "Start" button.

Left click on "Explore"

Find the m200. It will show as a hard drive, for example: "SANSA M250"


Right click on the m200 device and select "Format"

After formatting is complete, click on the "Safely Remove Hardware" icon on the System Tray and stop the device

Disconnect the m200 from the PC.


Format in MTP Mode


With the m200 not connected to the PC, power it on, press the menu key. Select "Settings", then USB, then Auto Detect.

Connect the m200 to the PC via the USB cable.

Right click on the "Start" button.

Left click on "Explore"

Find the m200. This time it will not show as a hard drive but as a music device, for example: "SanDisk Sansa m250"Note there is no drive letter in MTP mode.

Right click on the m200 device and select "Format"

After formatting is complete, disconnect the m200 from the PC. There is no icon to stop the device.

Your m200 device is now formatted and ready to reload.


By the way, MSC mode is mostly for use with other than Windows XP computers. If you are using WinXP and Windows Media Player 10, you might consider using MTP mode and WMP to manage the m200's.

Source: http://forums.sandisk.com


If i was helpful, kindly do Rate!
Regards.

Jul 28, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Lost Installation Disk for Sandisk Sansa m240


most of the mp3 players are recognized without installation cd itself.
please answer me the following questions
1. are you using your mp3 player for the first time in your computer or you uninstalled the software and lost the cd .

2. what happens (or shown )in the screen of the player when you connect the device to your pc

Jul 22, 2009 | SanDisk Sansa m240 MP3 Player

2 Answers

I lost my cd and need to reinstall the driver and software


Sorry but there are no specific drivers on the CD for this player. I've had this player since '05 and was trying to get it installed under Windows Vista with only limited success. This player seems to work best with Win XP.

The c150 has two modes of operation MSC and MTP. In MSC mode Windows recognizes the player as a flash drive. You create folders using Windows Explorer just like you do on any hard drive and then copy your music files into the folders. The second mode (MTP) works with a music player such as Rhapsody or Windows Media Player (ver. 10 or higher). SanDisk bundled Rhapsody on their CD and I just installed it (today) on my Vista PC and it seems to work OK. Any files dropped on the player in MTP mode are invisible to the music player running in MSC mode. However, all files added to the player, regardless of the mode used, are visible as one big happy list when you use the player.

You set the mode you want to use before plugging the player into a USB port by going to "menu/settings/USB" on the player then choose either MSC or Auto Detect (defaults to MTP).

SanDisk has very little tech support info about this player on it's web site. I hope this is helpful.

Jul 12, 2009 | SanDisk Sansa c150 MP3 Player

1 Answer

Installation problem


Your computer has to recognize MTP. If you plug it into a Windows Vista computer, it will recognize your device. There are steps you can perform for a Windows XP computer to recognize the device without software. Do a search for MTP and Windows XP for those directions. It starts with Adding New Hardware etc...
hope this helps
Trish

Aug 05, 2008 | SanDisk Sansa Connect MP3 Player

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