Hi.
To continue our conversation here, like I mentioned, please perform a master reset.
Steps to Perform Master Clear
The device will be set back to factory settings; all personal data and downloaded content on the device will be lost.
- From the main screen, press OK to choose Menu.
- Select Settings & Tools then press OK.
- Select Phone Settings then press OK.
- Select Security.
- Enter the phone lock code. The default code is the last 4-digits of the mobile number.
- Select Restore Phone then press OK.
- Enter the phone lock code. The default code is the last 4-digits of the mobile number
If problem still persists, then it is a hardware problem. There is a problem with the phone speaker itself. You should be able to send it back for replacement.
Thank you for choosing Fixya!
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