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1. Check that the cartridge is fitted to the arm properly because if there is a bad connection you will get no sound.
2. If properly fitted to the arm there may be a problem with the cartridge the stylus is mounted in. You basically have to trace it back from there.
Most of the new lower end turn tables I have seen on the market are pretty shoddy and if people are having problems with them I am not surprised. You pay big dollars for a good turn table now like the Thorens. If you want a good turn table that will last a lifetime and be 100% reliable with excellent sound that is what you need to buy. http://www.thorens.com/turntables/drives.html
If you manually put the needle on the record, you still have to push the power on button. If you are using the auto on and the turn table isn't turning, either the band from motor to turn table broke (or came off) or the motor for turn table stopped working. All this is as long as there is power to the unit.
Check whether the drive belt is in position. If it has slipped out of the motor pulley, turn table won't turn when you push start button. Mke sure that power chord is connected firmly and the power does comes to the player. If drive belt is deteriorated replace it.
There is no other special faults to occur to the player. You have the manual and refer to its fittings. OK.
Touching the wires that connect to the cartridge, once it is disconected, and still connected to your amp should cause a buzz on two of the wires (left & right) the others are earths and won't make any sound. If you don't hear anything then there's something wrong with either the wiring or the pre-amp or your amp! If you do hear the buzz the cartridge is dead. You can replace it with any suitable cartridge that fits into the headshell of your turntable. With this test it doesn't matter if a magnetic cartridge is fitted or not. Because if you don't hear the buzz, well you know the rest....
several people are having this trouble but most seem to work ok .. the unit has its own built in preamp and digital interface so, in this case, you dont have to worry about what cartridge it has .. in fact you can hook its rca outputs to the aux of an amplifier (not the phono input) .. or you can connect them to your amplified computer speakers thru an RCA sterio to 1/8 inch jack adapter ... i am working on a solution remotely since i dont have the unit yet ... but here is a suggestion (for xp) .. find the volume icon in the bottom right task bar .. double click on that .. that should bring up a box with several volume controls .. make sure none have "mute" checkmarked .. turn up all the controls so you cant miss anything if it comes thru ..try the table ... now click on "options" in that volume control box then "properties" then put a dot for "recording" .. select all of the volume controls in the bottom box .. now click ok .. that will give you some level controls for recording . turn them up ..then select them one at a time to see if any work (with table playing) .. if none of that works then there is likely an incompatability .. you might look for upgraded drivers for your audio card .. .. i will likely have more on this as i remotely get one working or if i can find one to play with .. maybe a few days .. some audio cards turn off sound outputs when you are in the record mode .. thats so you dont get screeching thru the mic input .. but there is usually a way to defeat that .. the units software should have done that for you .. i have found some popular laptops that horrably dont have sterio inputs (only monoral for the mic input) ... on a few that can be fixed with special software but on others (like my inspiron 6000) there is no hope ... i purchased an audio input adapter that connects to the USB port .. that gives you several analog inputs that are sterio .. your turn table's digital output doesnt need analog inputs so you are ok unless you want to use the RCA jacks as audio input ..
Note that on page 6 of the receiver manual (one of the models... you did not tell us which) says that... "the turn table must have an MC type cartridge OR use a seperate preamp or step up transformer"...
The MC cartridge is LIKELY a high output type which is NOT typical...
It MAY be you have too low a level of audio output from the turntable.
need to narrow it down, using 1 turn table ONLY with the mixer on channel 1 (the chanel that is working) to test reciever is working properly and sound working on both side of the speakers, this eliminate the first turn table. Next, disconnect the working turn table (1) and connect your second turn table to the same chanel and see if you getting the sound coming chanel 1 just as your first turn table did. If you getting sound coming out from turn table on ch1 than is not the turn table issue. It will be you mixer having problems. You cant solve the problems having everything connected. Testing one turn table at a time using working chanel on the mixer to see if both turn table working properly. If you use the same chanel testing both turn table and the second one does not work than it will be one of your turn table is faulty. Note: if you find and test both of your turn table is working properly than it will be your mixer. good luck and hope that help..
How exactly have you got this equipment set up thanks ???
If you play another song on the computer from a cd original then what sort of output do you have???
Is the sound clear and complete???Bass Treble Mids etc
If the turn table has been set up properly the you will get a signal from the record deck to the computer and head phones too via the mixer.
Next is to check the way sound gets from the usb to the computer
Maybe the USB drivers are required for the computer before it will play correctly.
Try to uninstall then reboot and reinstall.Check again
If this doesnt work then try the make and model of the usb turntable and check to see if there is an updated driver for you computers type or brand or Operating System.ie - XP or Vista
Hope this helps ,let me know if you need more help,