Question about Xerox CopyCentre C118 Copier

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Xerox M15 The copier shows "Heater Error" but the heater lamp is good. How to solve the problem? Thank for your urgent help. Could you let me have the technical manual service for this copier? Thanks!...

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  • mangesh_kute Jul 04, 2008

    Printer is showing "heatre error".

    Fuser and LVPS are new,please tell me right solution.

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Check the board around the battery, there are some line broken


i had this problem and i fixed it

Posted on Apr 20, 2010

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"Heater Error" doesn't just mean the lamp is faulty. It may actually be getting too hot due to a dirty thermistor or thermofuse. Clean those before going any farther.

Posted on Apr 23, 2007

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2 Answers

Screen displays "printer error fuser temp"


Disassemble fuser unit and inspect thermistor and thermostat for dirt or damges, and heater lamp for damages.

Good luck.

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The heater rod (quartz lamp) inside the fuser roll is cut/ burned. Unfortunately Xerox will not support it as spare. You should buy a new
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Replacing it is easy. Just a few screws to take off on the right side plus two electrical plugs.

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Printer error Contact service Report fault 15,004.45:40227


There are 2 , 150 watt halogen lamps in the drum heater assembly. One or both are burned out.
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that is perfectly normal. That maintains the lamp temperature.
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your fuser unit is not working .open and see your thermofuse, thermistor or your heater lamp is out. if there is dirty between your thermostart & your fuser roller, clean . check for continiuty on your thermofuse & fuser lamp. thanks

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Most likely yes. That contains the power supply for that heater.

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06 xxx on Xerox products {I take it it is a Xerox?} refers to Scan or illumination...does the scan carriage under the glass move up and back a short way? Does the lamp come on? That's your starting point
If the lamp fails to light you could get someone to check continuity of the lamp and the overheat thermostat on the carriage (these are usually a push to reset)
Be SURE to unplug from the power, you can still get a bite from the lamp heater even if switched off!

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