Question about Palm Treo 750 Smartphone

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Phone rings but can not hear or be heard on phone

Just received phone

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Is it muted?

Posted on Dec 25, 2008

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T-Mobile Wing rings normally when calls are received and calls can be dialed OK. HOWEVER, when connected on an incoming or outgoing call, I cannot hear the other party and they cannot hear me. I tried the...


I hate to say it but you might need to hard-reset the phone. If you choose to do so BACK UP YOUR DATA first. You can get a free program called "PIM Backup." This will let you back up all of your contacts, emails, etc. (all personal information). To hard reset, hold down both of the soft keys at the same time, then simultaneously use your stylus to hit the reset button. You should get a black screen with some text on it asking if you want to hard reset. Press the "send" key to confirm. If you don't get the screen right away keep trying as it doesn't work perfectly every time.

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