Question about Fax Machines

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Is this help is free I sent a fax but I receive error code 43. can you help

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  • Thomas F. Schneider May 11, 2010

    For assistance it would be helpful for us to know the make and model
    of you fax machine.

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First of all u have to give model of fax if this is panasonic uf series fax .43 shows that there is line (phone)problem .there is noise in telephone line .send a fax by using anoher line and make sure about line problem.MIAN AKHLAQ

Posted on Jan 03, 2009

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How to confirm message sent what is the code so i know the party is sent it to received it


There is a transmit report which can be auto printed for every fax message sent out. Go to menu, under the fax sub-menu, turn on the transmit report (under report).

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
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  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

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1 Answer

Communication error 43 message every time and with every number.Panasonic fax kx-fhd332


COMMUNICATION ERROR (Code: 43, 44) means that "A line problem occurred". There might be a problem with the phone jack where your fax machine is connected to. Try to connect the telephone line cord to a different jack and try again.

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1 Answer

I can not receive a fax


Hi there, Fax machines are still in common use today despite the widespread adoption of computers along with their multiple communication tools, including e-mail and social networks. Fax problems can include trouble receiving faxes, dialing issues, faxes not printing and poor print quality. Performing periodic maintenance can help with fax problems. Check any visual indicators for trouble. Many fax machines have a display panel and use it for reporting error messages. Often the messages are in plain text and can be understood without referring to the instruction book. Refer to your fax machine'smag-glass_10x10.gif instruction manual for any numeric error codes.
  • Step 2.Replace the cables. In particular, replace the telephone line cable that runs from the wall to the fax machine. The plugs can become lame, and the wire itself can break inside, providing no visual indication it's broken.
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    1 Answer

    We are not receiving faxes..we keep getting error code 407..Please help? Thank you.


    The message means:

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    This can mean 2 things

    1) you have not set your fax machine to recieve faxes

    2) you need to have your fax machine serviced because the part that makes it pickup a fax has malfuctioned

    Clean all paper paths with paper path cleaner.
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    If all else fails, you may need to call a service person to repair or replace the broken or defective part that recieves faxes.

    Hope this helps :)

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    Code 43 is a line error according to Panasonic.

    I had this issue trying to send to a client yet I could send faxes to other #'s. So in my case it was a dead fax on the other end of the line.


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