Question about Canon imageRUNNER 5000 Copier

1 Answer

Something to do with my drum motor E000012-0000

I had a hafl way tech change a drum in my machine and every since i never got it to work again. the code i keep getting just as i turn it on is: E000012-0000
can you off any sugestions and do you think i can just change the entie drum unit and that would make a difference

thank you

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 67 Answers

You need to remove the drum and reseat it

Posted on Jan 02, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to fix Bizhub 282 that stopped working, i.e. - it won't turn on.

The patient may require expensive resuscitation. Find out what Konica Minolta's assessment is.

Aug 29, 2018 | The Office Equipment & Supplies

1 Answer

Hi I have just replaced the brushes on my dyn8164d machine as they were worn to nothing. The drum now turns but fast spin cycle kicks screeches pauses and then try's again but same outcome. Any ideas?

Most common screech, kick and stop is something fouling the drum drive. Most common culprit is a bra underwire!

If it runs with the new brushes and then gets noisy and stops on the spin cycle it is likely the sensor switch is the place to start.

The sensor switch is designed to shut down the machine in the event something is wrong - unbalanced load, motor being overloaded, etc.

Sometimes the switch can be put out of alignment if, for example, you knocked it/didn't reinstall it right when you changed the brushes on the motor. (Ok, you shouldn't have touched it but that's beside the point. Often getting to the motor requires removing this switch. I am not familiar with your exact model.)

This requires a service technician to inspect and rectify.

If you want to do it yourself, make sure there's nothing jamming up the works - no foreign objects between the metal wash drum and the plastic drum that it sits inside. (have to dismantle machine to check and this is not easy on a front loading machine. Again, this is REALLY NOT EASY. Be warned.)

There are usually 3 interlock switches:
- the door lock
- a sensor for unbalanced load/motor overload
- machine sitting on level ground

A washing machine as powerful as yours must be certain that everything is right because otherwise it can literally self destruct. So the manufacturers install lots of safety mechanisms to avoid product recalls and burning customers homes down!!

If you can't easily see what's causing the problem, pay the coin for a service technician to visit. It is money well spent.

Mar 02, 2016 | Washing Machines

1 Answer

How to fix error code 2203 Malfunction detected

First it requires removal of the Drum section Assy. Two bolts and a center shaft bolt. You should remove the image/drum cartridge and check the cleaning blade it may have flip and stuck to the drum or the cleaning roller is stuck, used toner build up, or the motor is burned out a tech can use codes to turn the motor on test it is quite complex not easy to describe. Basic ally the drum is not turning so the motor is coding out worse case the circuit board that controls the motor is bad worse case . More than likely its something physical bad clutch or harden toner in the tube in front of the drum screw. combination of the above. When was the last time 250,000 copy Preventative Maintenance Kit was installed? very 250,000 PM is suppose to be done, every 500,000 drum replacement.

Btw, I’m available to help over the phone in case u need at

Dec 02, 2014 | Konica Minolta Bizhub 600 750 Image...

1 Answer

I have changed the brushes on my washing machine, and now it works again, but it has a load wuring noise when the drum is turning why is this.

The motor may be out of alignment a tad putting unnecessary pressure and binding the motor. Try adjusting it a bit. And make sure it did not have spacers that were left out from shimming. Also it could be your transmission.

Apr 07, 2012 | Bosch Washing Machines

1 Answer

I have a AEG lavamat 6955 sensorlogic front loader I had the motor changed 5 years ago. The washing machine still works but the drum is tight and does not turn. Even when the machine is off. It is...

Could be that the Inner Drum Spindle is broken, this is a 3 arm spider-ish bracket that holds the inner drum. To test this theory, see if you can lift the inner drum up & down from the door side, you will be able to feel if it is broken.

Hope this helps.

* If you found this solution helpful, please vote positively.

Feb 17, 2011 | AEG L86800 Front Load Washer

1 Answer

The machine goes through cycle but drum not turning switched cycle and it worked for two washed then drum stopped again

I advise you to remove the motor, and check the brushes in the motor, and check for loose or broken wires at trhe same time.
If brushes o/k, then it is probably going to be something more serious.
This being the case, then it could faulty programmer or similar.
Hope this helps.

Nov 26, 2009 | Indesit W 123 Front Load Washer

1 Answer

Bosch WFF1800 - not spinning


move the kicking plate on the front-bottom of the machine. You will see o circular lid there, turn it on anti-clockvise to open. All of the water blocked will come from there, be careful. Look carefully that there are some objects blocking the water draining. Then turn on the machine on draining programme, the plastic rotor should turn fastly when the machine is on. If it is not running, change the pump motor. If it is running, but machine is not draining again you can understand that there is an objeck stuck on the hose between drum and pump motor. Lay down the machine on its rear facade, you will see a large and black hose between drum and pump motor. When you remove it, you will see that there is something that blocks water running.

thank you for using fixya,rate my answer,

Oct 04, 2009 | Bosch Exxcel WFO 2465 Front Load Washer

1 Answer

Washer doesn't engage the drum

a ratcheting sound generally indicates some object (wire of sorts) tried going down drain but cant make it out but motor not turning drum over is something else, to check drain remove lower cover and open pump cleanout also feel the rubber hose from bottom of tub to pump to see if a object is in it. take hose off pump to clean out hose. if this is older duet check nut on rear pulley and tighten..

Mar 01, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Does not record and playback doesen't work

Your problem is the drum motor is not turning it require a Tech from Samung depend your area or country they change just the drum motor assembly or they change a complet deck assembly
In AUSTRALIA it cost about $100 to replace drum motor and $150 to replace a deck assy
I hope that give you some ideas

Sep 02, 2008 | Samsung SC-D103 Mini DV Digital Camcorder

3 Answers


Remove the belt and check whether the motor spins and let us know with your result. Good luck !

Aug 16, 2007 | LG WFT1071TP Top Load Washer

Not finding what you are looking for?
Canon imageRUNNER 5000 Copier Logo

Related Topics:

531 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2188 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides