Question about Canon imageRUNNER 5000 Copier

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Something to do with my drum motor E000012-0000

I had a hafl way tech change a drum in my machine and every since i never got it to work again. the code i keep getting just as i turn it on is: E000012-0000
can you off any sugestions and do you think i can just change the entie drum unit and that would make a difference

thank you

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You need to remove the drum and reseat it

Posted on Jan 02, 2009

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