Put a random passowrd in and keep pressing the check mark until it asks what colour. Then Try every colour you can and it should get you in if you have the correct colour. If you do not, then it should say to use the manual. Turn off the DS and try again.
It might take some time..
i have the exact same problem.the other day i bought a used diary girl game and when i turned it on it said i needed to put a password in,which really sucked because a stranger had it before me and how am i supposed to kno a strangers favorite color or password.
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