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Cannot reset to factory defaults Thomson TG585

Hi,

I purchased Thomson TG585 v7 ADSL2+ Modem/Gateway yesterday and I imported old modem configuration to it and immediately it stops responding. Cannot reset to factory defaults (by reset button too) or Could not able to connect to WiFi or via Wire.. nothing works but their is power/leds on.

Need help?

Thanks.

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You need press the reset button at least 15 seconds

Posted on Jul 17, 2009

  • Creative Tech
    Creative Tech Dec 24, 2010

    You can reset Thomson TG585 by pressing the reset button located at the back of the modem for few seconds while the modem is power on. The LEDs at the front would blink and the modem will restart with factory defaults setting.


    Let me know if any further clarification/ assistance is required.

    Good Luck!
    Appreciate generously, if the solution could have been of any help!
    CreativeTECH

  • railergirl Feb 12, 2011

    I have a Thomson TG585v7 that I purchased through Primus. How can I turn it back to the true factory settings? I have reset, restarted, and even went though the modems "return to factory settings" but it still comes up with the Primus settings and logo. I have tried entering in the new ISP info but it wont connect. Any advice?


    Thanks

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Posted on Jan 02, 2017

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Hello,
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creativetech_15.jpg
Please note that after RESETTING THE Modem to Factory Defaults, ALL SETTINGS WILL BE LOST AND YOU HAVE TO RECONFIGURE IT. Please, refer the product guide/manual and make configurations as per the details provided by your Internet Service Provider (ISP).
Let me know if any further clarification/ assistance is required.

Good Luck!
Appreciate generously, if the solution could have been of any help!
CreativeTECH

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creativetech_15.jpg

Let me know if any further clarification/ assistance is required.

Good Luck!
Appreciate generously, if the solution could have been of any help!
CreativeTECH

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You can reset Thomson TG585 by pressing the reset button located at the back of the modem for few seconds while the modem is power on. The LEDs at the front would blink and the modem will restart with factory defaults setting.
creativetech_15.jpg

Let me know if any further clarification/ assistance is required.

Good Luck!
Appreciate generously, if the solution could have been of any help!
CreativeTECH

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Hi, I purchased Thomson TG585 v7 ADSL2+ Modem/Gateway yesterday and I imported old modem configuration to it and immediately it stops responding. Cannot reset to factory defaults (by reset button too) or...


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