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If you continue to get this kind of error after restarting the computer, you may need to update the scanner's device drivers or reinstall the included software. You should also make sure only one program or application is attempting to use the scanner by closing all but the one program you are trying use with the scanner. One last note - always either let the program you are scanning to operate the scanner or let the scanner invoke its default application by pressing the scan, fax or copy buttons on the scanner. Do not for instance try and scan an image into a running program that initiates the scanning process itself while also invoking a scan from the scanner's control panel. The two operations will conflict.
I have four Nikons we use for commercial scanning. As you've seen the MA21 is a simple device that can hardly fail. There are two prongs that hold the slide down against the metal slider that after scanning ejects the slide. If you pull the MA21 out and put a slide in you can see if there is any undue play. Even if the prongs have worked loose an upright unit should function fairly well. I would suggest the cause of your issue is elsewhere and we've had this from time to time. I would change the USB port the scanner is connected to, maybe swap the cable too, reset / restart the scanner and (from my experience) the problem at some point will go away.
Change the Options on your HP Scanning Software to Scan in Colour or Else:
In this case u have to scan and Preview the scanned images using Windows Photo Gallery..... Click on File and Click on Import from scanner or Camera........... Then again click on Import...........It will scan and preview the Applications to u.... Thanku.......
Clean the photo you want to scan. If you have canned air handy, blow dust and lint off the surface of the picture (not recommended for fragile photographs).
Fire up your computer and Multi-function printer. Check your connections and look the printer over, cleaning the scanning surface and the underside of the document lid.
Position the photograph face-down on the scanning surface. The alignment of your photo can be corrected in the editing process, but you can save yourself a step if you do this by hand, using the guides on the edges of the scanning area.
Shut the lid. Be careful to not disturb the picture's alignment when closing the lid.
Set the scan resolution. Increasing the dpi (dots per inch) count produces a clearer and sharper image and dramatically increases the file size.
Click the scan button on the software interface or push the button on the face of the printer. A preview of your scan should appear on your computer monitor.
Inspect the preview for any correctible flaws. If you need to start the scan over to fix something that went wrong, remember to label each scan of the same picture with a different name so you can sort through them quickly.
Choose the best version and save it to your computer's hard drive
Have you considered simply scanning from within Adobe Acrobat or similar software that produces .pdf and then use the email feature within Acrobat?
As I look over the HP User Manual, I can't see any method to set the default output. It simply says...
Use the E-MAIL button() to scan documents or pictures and insert them in an e-mail message as an attachment. You must have an Internet connection and a supported e-mail application.
1. Place the original face down on the scanner glass or face up in the ADF. If you are scanning two-sided originals from an ADF, slide the DUPLEX switch to two-sided mode.
2.Press the E-MAIL button().A message appears asking if the original is a document or a picture.
3.Select Document or Picture, and click OK.Note:A preview image will not appear when scanning from the ADF. To change this preview setting, see the HP Photo & Imaging software Help.
4. Select the final scan area (the area inside the dotted lines) in the preview image.
5. Make adjustments to the preview image if needed.
6. Click Accept.The final scan area is scanned and your e-mail application is opened. The scanned image is added as an attachment to the e-mail message.
7. The Save As dialog box appears. Type a file name and choose a file type, and click OK.
8. Complete the e-mail as usual.
Hell no it aint fixed. This is the first time we have used scan function. Also this is the first time to try to get help. Your basic guide that came with the machine is useless for scanning probl;ewm.
Now after buying your product you want me to pay to get your equipement to work ? The hell with you, but rest assured when I buy equipment in the fduture4 it wont be an Epsom product
Click File, and then click Import from Camera or Scanner.
In the Import Pictures and Videos window,
click the scanner that you want to use, and then click Import.
In the New Scan dialog box, click the Profile list, and then click Photo. The
default settings for scanning a picture are automatically displayed.
If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that
you've placed on the scanner or click the size that most closely matches the
Click the Color format list, and then click
the color format that you want the scanned file to display.
Click the File type list, and then click the
file type that you want to use to save the scanned file.
Click the Resolution (DPI) list, and then
click the resolution,
in dots per inch, that you want to use.
Adjust the brightness
settings or type the values that you want to use.
To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview
the picture again. Repeat these steps until you're satisfied with the preview
results. Some scanners might require you to place the picture in the document
feeder each time that you scan.
Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag
the picture so that it's easier to organize or find later.
In the Tag these pictures (optional) list,
type a tag name, and then click Import. Windows Photo Gallery displays the picture so you
can view, fix, or organize it.