Question about Sentry Fireproof Safe

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The number 1 button will not press

We have the Sentry V260, and the all buttons are working except for the #1 button which is in the combo. How can I open the safe?

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Key override
If your electronic lock fails or you do not have any codes
available, you may use a key override to access this unit.
1. Remove the battery cover, disconnect and remove the
battery holder.
2. Insert the skeleton key (second set of keys provided)
into the key hole inside the opening for the battery.
3. Turn the key to the right.
4. Turn the four-bitted key to the right.
5. Open the door.

You can download the user manual here:
http://www.sentrysafe.com/pdfs/OwnersManuals/172967.pdf

Posted on Dec 28, 2008

  • david brittingham
    david brittingham Nov 29, 2015

    does the key override erase the original code?

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1 Answer

Mother just past away,luckily safe was open at time,but dont know combo to keypad or we haven't found a key,how do i reset code to sentry10 gunsafe


To reset the combination on a Sentry safe, open the door of the safe, delete the existing codes, press the PROG or P key and enter the factory code. Finally, enter a new five-digit number as per individual preference, which is the new user combination.
It is always prudent to reset the combination on a Sentry safe when the door is open because it prevents the user from being locked out. To open the Sentry safe door, type the five-digit factory code given in the owner's manual. This factory code cannot be altered.
To delete the existing codes on newer models of the safe as of 2015, press the P button. Then, type the factory code and follow it up by inputting "00000" into the safe. On older models of the Sentry safe, press the PROG button and type the factory code two times.
After deleting the existing codes, press the PROG or P key and then enter the factory code once again. Within five seconds, type a new five-digit number, which is the new user code. To verify if the user code is working, retype it and then close the door of the safe. The user code is the primary code for opening the safe, and users can reset it as often as they want too

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My v260 sentry safe has no power, even with new batteries. I do have the key though, is there way to reset or get into my safe?


Sentry is a very responsible company. Contact them on this web page. Have you're serial number and model available.
Sentry Safe Keep It Safe

Jan 04, 2015 | Home Security

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We received a sentry v260 but do not have a combination for it. there is a key but does not work. reset batteries but dont have original coed. we are goodwill industries in redwood city,ca phone is...


The only way to get the combo is to contact sentry at the link below. Copy and paste it to your toolbar.

https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination

Aug 25, 2011 | Sentry Fireproof Safe

1 Answer

Just bough the sentry safe, opened it and it has NO combo number with it. How do I find out what the combo number is?


The combination is generally printed on the front of the owners manual along with the serial number and model number (sticker).

If you do not have the owners manual.. or managed to open the safe.. then lock the manual inside .. and did not register your product via their website..

Then you must contact Sentry and provide them with a notarized letter stating you are the owner.. the notary cannot have the same last name as the owner.. etc etc... all the specific requirements are listed on their website.

www.sentrysafe.com

Just clik on the Customer Care Button..and the Lost Your Combo Button to get the details.

If you registered the product..following these same instructions will allow you to log in and retrieve your combination.

Best of luck

Apr 17, 2011 | Sentry Fireproof Safe

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How to program a sentry v260 save


There is a button on the back of the door you press the button then enter the new code on the lock on the front door. need more help call a locksmith

Sep 27, 2009 | Sentry Fireproof Safe

3 Answers

Can't open sentry v260 safe


Make sure you are inserting key so the round hump on key matches red dot on lock, and turn key clockwise.

If that doesn't fix it, SentrySafe's support number is 1-800-828-1438.

I would think they can confirm the combination from your serial number. They probably won't give you the combination without a notarized letter, but if you have the right combination for that serial number safe, they may confirm that you are entering the right combination.

Be aware the 4 number combination V260's are changeable and if you HAVE changed it, you are on your own, they can't help you. The 3 number combinations are not changeable.

Mar 16, 2009 | Sentry Fireproof Safe

1 Answer

I changed the batteries on my Sentry V260 & lost my combo


does your opener have a program button on the rear of the opener 9 youll have to get the book out or a ladder and look at the back of the unit if it does follow the instructions in the book if you dont have a book got to manufacterer web site and get the info

Jan 09, 2009 | Sentry Fireproof Safe

1 Answer

Have a Sentry V260 safe. The #1 button will not register when pressed. All other buttons register except for the #1. And the #1 button is in the combo. How else can I open it or how can I fix this button?


You can do a Key override
If your electronic lock fails or you do not have any codes
available, you may use a key override to access this unit.
1. Remove the battery cover, disconnect and remove the
battery holder.
2. Insert the skeleton key (second set of keys provided)
into the key hole inside the opening for the battery.
3. Turn the key to the right.
4. Turn the four-bitted key to the right.
5. Open the door.

You can download the user manual here:
http://www.sentrysafe.com/pdfs/OwnersManuals/172967.pdf

Dec 25, 2008 | Sentry Fireproof Safe

2 Answers

Sentry codes v260


You should have received two skeleton keys when you bought the safe. They will open the safe without the key AND without the code. If you don't have it, the only solution is to get help from Sentry. By following the instructions below, they will send you a skeleton key for your safe. First, find your safe’s Serial Number. The Serial Number is printed on the small label on the right side of safe (outside). Send this, a notarized letter(last name must be different) stating you are the safe’s owner, and a check or money order or $8.00 (U.S. funds) to:
Sentry Group Dept. 200
882 Linden Ave
Rochester, NY 14625-2784 If using a credit card (Visa/MasterCard only), call 1-800-828-1438.

Oct 19, 2008 | Sentry Fireproof Safe

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