Question about Beond Creative Technology Zen Mozaic MP3 Player

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Zen mozaic 8GB

When i plug in my zen mozaic 8GB black in to the pc he recognizes it but he can't read it.

I first installed the drivers from the cd like it was said in the manual, but when it gets to "press ok to register your Creative product(s)" my computer freezes.
I also tried by downloading the firmware, but he says my player is not connected

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Hi Sir
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Posted on Aug 29, 2010

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What is the vedio format for creative zen mozaic vedio format 2gb


Hi there,
Zen Mozaic Black supports AVI video format (must be transcoded with included software). You can read about Technical Details and Specs, from:
This Link

have fun! :)

Apr 18, 2010 | Creative Labs Creative Technology Zen MP3...

1 Answer

Im having a problem when connecting my creative zen to my computer my computer will not read it


Hello,
When you experience next making connection:
Connecting the device to the computer Wizard found new hardware pops up.
Only this time the Windows update searching for software will not work on automatic routine:
ending up with "Cannot Install this Hardware".

Solution:
Manual performing the wizard, setting the device to USB connection type:
1. Can Windows connect to Windows Update to search for software ?
Select "No, not this time".
[Next]
2. If your hardware came with an installation CD, or floppy disk, insert it now.
Select "Install from a list or specific location(Advanced)."
[Next]
3. Please use your search and installations options.
Select "Don't search I will choose the driver to install."
[Next]
4. Select the device driver you want to install for this hardware.
Select "USB Mass Storage Device."
[Finish]

Note: when using MSC mode always safely remove hardware, the players' removable disk. The icon in the right corner of the task bar.
3a067fc.jpg

Once the device can be reached in MSC mode it should be ready to install new firmware on the player:
1. Backup data on the player to the computer when not on the PC already.
2. Reinstall / update firmware from computer to the player: after this the device will have all the maps for writing data and it can be approached in MTP mode again, using application software like Windows Media Player 11.

Online support page for guides, software and firmware for the Zen Mozaic, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17897,VARSET=CategoryID:213

Need more help, just post a comment.

Nov 13, 2009 | Battery Technology Creative Technology ZEN...

3 Answers

I lost install disc for my creative zen mozaic mp3 player version 1.04.06 and my laptop will not reconize it at all


Check the link below and download the driver that you need:

http://www.filebuzz.com/findsoftware/creative_MP3_Zen_Mosaic_Driver/1.html

If you couldn't find the driver that you are looking for, contact the manufacturer and request for the CD and they could send it to you.

Aug 28, 2009 | MP3 & Digital Media Players

1 Answer

My 8gb mozaIC WILL NOT REGISTER WITH MY COMOP


Support for Zen Mozaic on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic
1. Firmware [for your player]
Get a download from the support site and install:
this will put maps onto the device. Communication with the software
on the computer is available after getting the next item (2.) is done.

2. Application software [for the computer]
2.1 Creative Centrale (+ User Guide) is usefull to get songs on your Mozaic.
2.2 Windows Media Player 11 can be used as well. Note: You'll first have to make a playlist: Save the playlist: Next Synchronize it onto
the Zen.

3. Drag and drop
Once firmware is installed you can also use the drag and drop method. Move music, pictures, video inside maps on the computer into the corresponding map onto the player.

Don't hesitate to post a comment
when this will not get your Zen to play.

Aug 23, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Need a manual or instructions how to operate it


-------------------
experimental status
-------------------
ZEN mozaic player 2 GB
firmware 1.03
ZEN attached to USB 2.0
Windows XP SP2
Message "do not disconnect"
ZEN is not being recognized
Check ZEN memory setting
Memory ZEN is set to 0 in MENU>Etras>removable disk
Memory ZEN should be changed to maximum 1.5 GB
ZEN is recognized now
ZEN is ready to do the format command
ZEN can be written to for a maximum of 0.5 GB [internal memory !]
ALERT ! This 0.5 GB is the internal memory
The files written to the internal memory will be erased after
disconnecting !
-------------
access status
-------------
NO ACCES TO MY ZEN ?
1) Get access to ZEN by setting disk memory to maximum
in MENU>Etras>removable disk
2) ZEN should be recognized now
-------------
format status
-------------
1) FORMAT the disk
After formatting !
SET BACK YOUR disk memory capacity to zero [ 0 ]
for fully recovering the disk capacity
---------------------
files presence status
---------------------
FILES NOT PRESENT AFTER DISCONNECTING ?
SET BACK YOUR disk memory capacity to zero [ 0 ]
- When set to zero you can use the full memory for
writing files to the player !
- When keeping the memory set to maximum you're using
the internal memory and written files are not saved
after disconnecting
--------------------------------
updating + files presence status
--------------------------------
UPDATING FIRMWARE ZEN MOZAIC = MAKING STANDARD MAPS
1) download the firmware that is suited for your computer
Operating System and your type of player from "CREATIVE"
2) Connect player to USB 2.0
and update with the firmware-update
3) Wait until the update is fully completed
4) After the update disconnect the player
5) Connect to USB 2.0 again
6) Check for the presence of the STANDARD MAPS for Music,
Pictures and Video
7) Files can be written into the STANDARD MAPS
8) Written files should be present after disconnecting
9) Files ready for mobile playing on ZEN mozaic now
--------------------------------------------------------
CREATIVE support site for fimware / software / userguide
--------------------------------------------------------
SUPPORT FOR ZEN MOZAIC ON THE INTERNET
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

May 10, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

Zen micro not recognized by new laptop..Thanks


I have a Zen Mozaic, and it says in the box somewhere that it won't load in laptop-style disc drives... Wouldn't putting the contents of the disk online be illegal? copyright laws or whatever.

Apr 14, 2009 | MP3 & Digital Media Players

2 Answers

My zen mozaic lx is not reading to my computer


okay, it is not reading because you need the cd it came with and download it onto your cpu.(it has to be the kind of disk port that comes out. if you have the disk port that you just put in, it wont work.) if you have a little computer, and no disk drive, then you have to buy a one that goes into usb.

Mar 24, 2009 | Creative Labs Zen V MP3 Player

2 Answers

My Zen Mozaic 8GB does not turn on.


I had the same problem, you have probably already tried this but I pressed the reset button (felt like a right plonker, but it did work) I just forgot it waas there!

Jan 11, 2009 | Creative Labs Creative Technology Zen MP3...

1 Answer

I have an xp pc and I recently got a creative zen mozaic lx. I have charged it and installed the software that came with it. When I went to plug it in to my computer to transfer files, it recognizes that...


Which version of Xp are you using sp2 or sp3 when I first installed mine on a pc with Xp sp2 it didn't recognise it, After reformating the pc & installing a version of XP with sp3 included, it then detected it and now works fine.

Jan 04, 2009 | Creative Labs Creative Technology Zen MP3...

3 Answers

I plug my zen mozaic lx 4g but it says no device detected


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I had the same problem-- XP was not able to recognize my Zen Mozaic—and have solved it.

Basically, I updated the driver with my Win XP install disk in a drive and told the wizard to look for drivers in that drive/disk.

You can start by opening Device manager (right click on My Computer and choose Properties). Choose the Device Manager from the Hardware tab. Locate where your Zen is found (on mine, it was Other Devices with yellow question marks). Right click on it and choose Update Driver.

The wizard first asks to search the internet, say no. Next, check the radio button next to “install from a specific location (Advanced)”. Then, check “search in these locations” and check search removable media (…CD-ROM…). Have your Win XP install disk inserted and click next. It should find the MTP driver that was missing. I can now see my Mozaic and copy to it.

For more information, check out this Creative web site:

http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.197:80/srvs/cgi-bin/webcgi.exe/,/%3fst=323,e=0000000000645418479,k=5126,sxi=4,case=obj(19287),kb=ww_english_add,varset=ws:http://us.creative.com

Here, you basically make sure all your media player drivers are up to date—they assume you WANT to update to Media Play 11. I tried all that and it did not work outside of the XP install disk driver update above.

Good luck.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

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