Question about KitchenAid Architect KBFA25ERSS Stainless Steel French Door Refrigerator

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Freezer on the bottom model # PBF2555HEW Freezer works refrigerator not cooling at all

The freezer is working but the Refrigerator is not. What could be the problem
freezer is working, refrigerator is not
Freezer is working, but refrigerator is not cooling

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  • Keith Miller
    Keith Miller Jan 02, 2009

    freezer is working but fridge is warm I emptied fridge to remove load checked all vent are clear I am curious how to check the evap surface for proper defrost may be iced up need repair manual or advice

  • lular389 Feb 24, 2009

    freezer on the bottom works fine refrigerator not cooling at all

  • Anonymous Mar 12, 2014

    Is there a reset button for this model WRF560SEYMOO ?

  • Anonymous Mar 16, 2014

    refrigerator not cooling

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I replaced my evaporator fan behind panel in freezer this was not spinning had to remove ice maker and panel to access got parts list emailed from kitchen aid and picked up part at local appliance dealer

Posted on Jan 03, 2009

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Freezer on the bottom model # PBF2555HEW Freezer works refrigerator not cooling at all


We let the fridge thaw for two days, cleaned it from top to bottom especially the coils and underneath. We moved it outside and used an air compressor to blow out the dust and dirt around the coils so nothing was damaged in the process. It works like a charm and probably more efficiently too. Before it had quit working it was freezing in the refrigerator part. So that was an indicator something was clogged. Moisture that collects and freezes blocks the air from circulating. The freezer worked great! But ice cream was too hard.  Now it's just right.

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