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there is severl thing this could be 1. paper feed cluch need cleaned 2-bypayss roller lift arm need removed, 3-or the drum unit need clened out . all thses thing can be dones easilly by a sharp tech about $120 should do it. note this is the only model of copier left that you can refill the toner unit for $6 & drum for $15 ( id keep it )
Take the new cart. out and reinstall the old cart. Does the noise disappear? I would tap and shake the toner cart. BUT BE CAREFULL, the cart is ready to spill toner. On the box and in the instructions it tells you, or should, that you must shake and tap the outside of the cart. This is due to settling and the toner maybe packed. By tapping and shaking it will feel the toner. If the toner is packed it will put undue pressure on the augers inside the toner cart. and cause a grinding noise. If after tapping and shaking, reinstall the new cart. and check. If everything is ok -- great. If the noise remains contact the company your purchased the cart. from and ask for a replacement. These cart. are mass produced and mostly reused ( refurbed). Parts wear now and they do not replace the inside parts, they just repack with toner and seal.
the problem in your machine is on the drum unit there is a arching on the mc unit.located in the upper portion of the drum unit.if you have an old drum unit try to install it again just for testing.and check if ther is a dumping toner again.