Question about SanDisk Sansa e260 MP3 Player

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Connected, but no recognition from PC

Hey! Just got a Sansa e260--I've tried plugging the Sansa into every possible USB port on two different computers already, and on both, the "CONNECTED" screen runs, just fine, so I know it's acknolwedging the PC...the problem is, regardless of which USB setting I have it switched to (currently on MTP), no playlist on any program I've run acknowledges the player. I've tried transferring using playlists on Realplayer, Windows Media, and Rhapsody, and nothing responds. When I check on the computer, it says that it knows the player is plugged into the port, but none of these media players respond when it's plugged in. Any ideas? Is it my wireless/firewall conection, maybe? It says I can't transfer anything unless the internet is running, but I'm afraid it might be the internet connection mucking it up, in the first place... --cbl

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Re: Connected, but no recognition from PC

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 24, 2008

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My sansa mp3 will not charge on my computer it just drains the battery instead. I have tried rebooting my computer but it still will not I miss my music !!

Not all computer USB ports put out enough current to charge the battery. If you're plugging the Sansa into a USB hub, try plugging it in directly. If there's another USB port available, try that.

If that doesn't work, you may have to get a separate USB charger, as used for some cell phones.

Also, bear in mind that when the Sansa is connected to a computer, you can't listen to your music on it.

Oct 21, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Hi i connected my new sansa to my computer and its its icon is not coming up on my computer

This may be a port issue. First try using a different USB port on your computer. Also make sure that you are not trying to connect through a USB Hub. If these don't work, try restarting the computer with the device attached.

Dec 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 does not get recognized by coputer

Make sure USB mode is MSC....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet(
Then connect to your computer and see if it works
Hope it does..........Please rate

Apr 21, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Windows media player is saying my e260 4.0gb is full and can't take any more music. The e260 only has 65 songs on it. Is it the usb mode or what? i Need hellp my computer has all the specifications...

Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works

Mar 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa 260


Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully.

Step 5:
Enjoy using your Sansa E260, just like I do. (I love this player)

sorry for so much writing it pays off read this to

) Unzip the downloaded zip file and extract the file pp5022.mi4

2) On your Rhapsody device, go to "Settings" -> "Mode" then select "Rhapsody"

3) With the data cable, plug the USB connector to the USB port on the PC, verify “Connected” is shown on the e200R display

4)On the PC, Check for device “Sansa e200 (E:)” under My Computer.
NOTE: the actual drive letter might be different

5) Drag and Drop pp5022.mi4 from your PC to the root folder of E: drive.
NOTE: Do NOT drop it to “Sansa e200R Rhapsody” device which is the MicroSD card slot

6) Unplug your Rhapsody device.

7) Your Rhapsody device will restart and perform a firmware upgrade and restart again.

When done, go to main menu “Settings” -> “Info” and verify the current version number.


Nov 13, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My PC doesn't read my sansa e 260

i think it is that u need a program like samsung pc suit or somthing like that im not shure try it and it might work

Aug 18, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer


Your USB port must be repaired. In the meantime, hopefully, your computer has another USB port that you can use. Battery is a replaceable lithium ion rechargeable battery. There are battery chargers that you can connect to wall outlets - the type that plug into the computer would probably require that you plug it into the USB port, which you said is broken - so that's a no-go. There are multiple vendors for battery chargers - one possibility is

-Tha Mp3 Doctor

Jun 02, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 mp3 player

my e260 sansa mp3 player dont recognized by computer what to do

May 06, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa 260

I'm wondering if its your computer. I would test another usb-connected device (i.e digital camera, USB memory stick etc.) to see if it takes that long to recognize. Also i would check what version of usb you have (ver 1.1 versus 2.0) The speed difference in both initial recognition and file transfer is significant.

Jul 30, 2007 | SanDisk Sansa e260 MP3 Player

24 Answers

Sansa e260 says connected but device not recognized

I agree with the above suggestion. Try setting the USB Mode under "Settings" on "MSC" on the Sansa. My computer would not recognize the e260 when the mode was set to "MTP"; works fine on "MSC".

Dec 27, 2006 | SanDisk Sansa e260 MP3 Player

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