OK, this is driving me nuts. I have ATT Yahoo DSL for my IP. I set up my router (dlink DGL-4300) using Network Magic. The output of the modem is hard wired to the router and then hard wired back to the computer. The network magic dashboard says that it is connected to the internet but when I try to open my browser I get no connection! I've already tried power cycling the modem and router but it doesn't help.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 500 times.
Re: Router won't allow internet access from DSL modem
In internet explorer, go to tools and internet options and delete all temp files and all cookies, as you may have corrupt cookies in your explorer temp files for your home page.
look in the properties of your network card and on the tcp/ip line click properties and make sure 'obtain ip address automatically is ticked, as your ip address my be wrong.
also run this programe if you still have problems, start>run, then type ipconfig /flushdns
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
1.) The setup needs changing
2.) first off the dss-24 is a network switch not a router
3.) all of your pc equipment should be pluged into that device.
4.) chose one port as an uplink to your att modem
I think your problem is that the new modem is only giving out one ip address. So what ever first pc is turned on that is the one that grabs the address.
5.) you will most likly need a router to take the one ip address assigned via att then dole out additional ones. Remember the dss-24 is not a router. It simply connects everyone together. Each device still needs an ip address given from somewhere. Your old cable modem probibly did that but your new att dsl most likly does not.hence the new router will do that.....
to set it up do the following
2.) Find out the ip setup needed for your dsl service
A.) gateway ip
B.) primary & secondary dns server ip`s
C.) subnet mask
3.) get into the setup of your new router and then plugg in
all of these values using a fixed if address in the router
4.) connect routers wan port to one of the modems port. u may have to use a cross cable or straight look at the link lites to find out if they are talking to each other
5.) make sure that the routers lan side is setup for DHCP
6.) connect one lan port off the router to an uplink
of the dss-24. Then reboot everything
7.) viola it should all work internet on evey machine and file sharring.
the motorola modem that att is using uses 192.168.1.x subnet. log onto your router and change it to 192.168.b.x where b is any number between 2 and 254 (just not 1). You should also log onto the modem and change the setting that allows it to share the external ip address with the router. You will need to do this if you plan on accessing your network from the internet.
make sure the dsl modem is in bridge mode. you do this by connecting directly to the modem then accessing modem configuration page. after doing this connect the way everything was before. now go to router admin page, then setup tab at the top, then choose internet, manual setup. in the place where its says my internet connection is select PPPoE. then put in your dsl username, password and etc. save settings. this should fix the problem
I have att yahoo dsl which I installed about a year ago. The process required bridging the ADSL Modem (in my case a speedstream 4100) and accepting dynamic IP addresses and configuring PPPoE on the WAN side of my Linksys router. The ATT support person walked me through the entire process over the phone even though I was comfortable with making the Linksys configuration changes as I had to do the same in China without technical support. The modem configuration was no more difficult than the router configuration as it was performed from a web browser too. The biggest warning was that to reverse the modem change (if desired) required use of a reset button because the web interface was disabled as a result of the configuration change. My advice to you especially if you are willing to attach the Linksys router to the telco modem is to contact the ATT highspeed DSL support line and see if they will walk you through it like they walked me through it. Reviewing your Linksys User's Guide and understanding the configuration of that device would probably be appreciated by the ATT Support person as well as assuring you can access the Linksys router to configure it during the call.
first you have to check the ip address of the dsl modem you used and see to it that it is not the same ip address of the router to avoid conflict. the default ip address of dlink router is 192.168.0.1.if in case your dsl modem has the same ip address with the router, you have to change firs the ip address of the router before connecting the router to your dsl modem.
next you need to know your internet connection whether it is DYNAMIC or PPPOE, depending on how your internet provider configured your modem. for PPPOE connection, you have to know the USERNAME and PASSWORD that your provider provides you.
connect the Dlink router to the modem ActionTech->( wan port )Dlink. Login to the Router web-interface and go to STATUS & check the WAN IP address which would be modem ip address. if there is an ip address, do ping test on your computer to that ip address and see you are getting successful ping results. If so, the ping yahoo.com and see there is an successful ping for yahoo. - If there is No WAN IP in STATUS Page, Connect the computer directly to the modem and let me know the ip address you are getting. Can I know your ISP name please?
I had this problem with another type of router. If the software is fine and the modem shows no problems, its probably your ethernet port on the router. Alot of routers ports go bad after a certain amount of use. It could have been a defect from start and just started to show problems.
Logically at this point its hardware. You troubleshot the rest. Last thing to point at is the WAN port on the router going bad.