Question about KitchenAid KHMS147HS Microwave Oven

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Broken torsion spring needs to be replaced

On a Kitchenaid KEMC308KSS01 microwave with the door hinged at the bottom of the unit, the broken torsion spring needs replacement. How is the door disassembled to get to the spring? On the Kitchenaid drawing, there appears to be 2 springs; can that be correct? This is a built-in microwave/oven combo; does the unit need to be removed from the cabinet to remove the microwave door? Any help would be greatly appreciated.

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  • Anonymous Mar 30, 2014

    The light inside the microwave does not work. I have reviewed the manual and can't seem to find anything on how to replace this. It does not come on when you open the door or while it is running.

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There are indeed two springs that "cross" each other, and they must be both be replaced to ensure full strength.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Posted on Dec 25, 2008

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1 Answer

How to change the torsion springs in my kitchenaid microwave oven KEMC308KSS01


Replacing the spring isn't very difficult if you're mechanically inclined.
You're basically removing a few screws, the front panel of the door is removed exposing only the glass part that's still hinged. The springs are exposed. Hopefully one spring is still in tack so you can see the orientation of how to put the replacement in. It's not very intuitive on how to do this part.

Check this link for more details:



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If the microwave door won't open the open lever might be broken. This part can be replaced separately.


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Door Spring

If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.


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Door Latch

If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.


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Door Hook

If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.


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Button Spring

If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.


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Button

If the microwave door won't open the button might be broken internally. The button can be replaced.


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Handle Actuator

If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.

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The top hinge on my Kitchenaid refrigerator door is making a loud popping sound when the door is opened about 90 degrees. I removed the top hinge and it looks OK. Is the spring assist mechanism (that I...


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You have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

In most cases, the spring mount on the inner door panel breaks off, and while the ideal way to fix it is to replace that whole panel, the time, cost and labor are considerable.

It's usually easier and cheaper and just as effective to use epoxy and some kind of hardware to fashion a new spring mount.

Or if there is enough material to drill a hole for the spring, do that, install the spring, then add a dab of epoxy to cover the bottom loop of the spring where it goes through the hole you drilled.

Let the epoxy dry overnight before you close the door or use the oven.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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3 Answers

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I had a tension rod break in my door as well. There are two of them that cross forming an X and you can see them when you open the door and look in the crack. Fixing them is very easy once you get the outer panel w/ glass and the black molded plastic piece off. WARNING, when you open the door there are two screw on the inside top part of the door assembly. THEY ARE THE ONLY TWO SCREWS HOLDING THE ENTIRE FRONT PANEL/GLASS ASSEMBLY IN PLACE. I found this out the hard way. When the 2nd screw disengaged the whole assembly came crashing down shattering the glass and nearly cut off my toe. Be very careful when taking off the outside panel!!!

Next challenge...the black molded piece that also needs to come off. To remove this take off the piece that surrounds the exhaust tube to get at two screws that are directly underneath the molded plastic piece. After getting that off you have access to the two rod and can get them installed without to much trouble.

Again, be very careful when removing the front panel. My repair went from an 18 dollar tension rod to a $200 dollar front panel and nearly cost me a toe (yes, I was barefoot).

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1 Answer

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As I suspected, there are 2 torsion springs in the unit associated with the door. Sounds like one or both has broken or come out of place.

That prevents one or more door switches from being activated properly, and such excessive or intermittent switching can damage the switch, resulting in a lack of heating.

While I didn't find service data on your specific model, model KBMC140HBL0 is similar, and you can see helpful exploded view diagrams of it: http://tinyurl.com/gv383

There should also be a "mini-manual" either on the rear of the unit or hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

Unless you or someone you know want to tackle it, I'd say you should call for service.

Their contact info is here: http://www.kitchenaid.com/custserv/service.jsp

Good luck.

We're happy to help and we appreciate your thoughtful rating of our answer.

Apr 11, 2008 | Microwave Ovens

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