Question about HP Printers & Copiers

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Printer will not turn on at all, and I have checked the connection to the outlet and electricity is flowing to the printer. Again, the light does NOT turn on.

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  1. Remove the internal battery from the printer.
  2. Disconnect the power cord from the wall outlet.
  3. Disconnect the printer data cable from the printer (if applicable).
  4. Disconnect the power cord from the printer.
  5. Wait 30 seconds, and then reconnect the power cord to the printer.
    NOTE: Make sure that the Input and Output doors are open. A few printers will not turn on if the doors are closed.
  6. Reconnect the power cord directly into a working wall outlet.
    NOTE: If the power cord is plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  7. If the printer works correctly without the battery installed, the battery needs to be charged.
  8. Remove the power cord from the wall outlet.
  9. Install the battery in the printer.
  10. Connect the power cord to the wall outlet, and wait 30 seconds. The Power light or the Battery light should blink to indicate that the battery is charging.
  11. If the Power or Battery light does not blink, press the Power button on the printer. If the printer does not turn on, then the battery is faulty and needs to be replaced.
  12. If the Power or Battery light blinks, let the printer charge the battery.
  13. Disconnect the power cord from the printer after 10 minutes, and turn on the printer. If the printer turns on, the issue is resolved.
  14. Connect the power cord to the printer, and leave it for four hours when the printer is not in use to fully charge the battery. The battery charging icon, a lightening bolt, flashes above the battery icon on the printer control panel display to indicate that the battery is charging when the printer is on.
  15. If the printer does not turn on after 10 minutes of charging, wait 10 seconds and reinstall the battery.
  16. If it still does not charge, replace the battery.
  17. If the printer still does not turn on or charge the new battery, proceed to the next step.

Posted on Dec 24, 2008

  • machadojr_fe Dec 24, 2008

    If you have done all that you need to get the product serviced by hp since there is power going from the wall to the printer and the battery is fine.

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The main board of the printer may be faulty or the socket where you insert the wire in the printer may be loose internall and neeeds resoldering on the main board check out. thanks.

Posted on Dec 24, 2008

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Hello drfclausandr

have you checked with a volt meter to make sure there is power on the other end of the power cable (the end that doesn't plug into the wall)? Also, what kind of printer is it? What were you doing with it before this happened? Did it just shut off while you were using it or it just wouldn't start one day? Also, is it connected to a surge protector? If not, you may have fried the control board. Have you opened it up and taken a look at the board if it looks or smells burnt? Please look into all of these things and let me know what you find.

Merry Christmas

bestdarngood

Posted on Dec 24, 2008

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1 Answer

Communication error epson printer


To help you troubleshoot the issue with the Epson Printer for communication error, please follow the steps given below:
- Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly.
- Turn off the printer and check the power cord connections between the printer and the electrical outlet. Then turn the printer back on.
- Make sure that the printer is selected in your application software.
If issue persist, please follow the communication error troubleshooting link given below, which may resolve the issue:
https://files.support.epson.com/htmldocs/r800__/r800__rf/trble_1.htm#error%20indicators%20b

If issue persists, it is recommended to contact Epson Customer Support Center
http://www.epson.com/cgi-bin/Store/jsp/Landing/about-epson_contact-us.do?UseCookie=yes

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Loss of power when printing


  1. Is the printer off?
    Press the I on the power switch to turn the printer on.
  2. Is the power cord loose or disconnected?Turn the printer off and connect the power cord properly. Turn the printer on again.
  3. Is the printer connected to a correctly rated outlet/socket?Connect the printer to an AC power outlet/socket that you know works. Do not connect any other equipment to the outlet/socket. Do not connect the printer to an auxiliary power outlet on the back of a computer.
  4. Is the printer defective?Turn the printer off immediately, disconnect the power cord from the outlet/socket, and contact your dealer or Brother Customer Service.

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My HP office 7310 all-in-one says "warming up"


Hi,

Here are some solutions that can help you resolve the issue.

Check the scanner light.
-press start copy color in the control panel of the printer, make a copy of any document you have, while doing that slightly open the lid to check if the light is visible, if the scanner moves withoout a light, contact the HP support and have it serviced. If there is a light, make sure that the printer is connected directly to a power outlet not to a power strip (this is to ensure that ebough electric currect is flowint to the printer). Repeat the scanning to check if the problem persist, if it does try another power outlet. If still the same try restart the printer, after restarting, while the printer is on, remove the power cable on the back of the printer then unplug it to the power outlet wait for about 15 - 20 secs then plug the cable to the outlet and to the back of the printer, then try scannin again. if still the same then do partial reset of the printer. Remove the power cable press and hold the # and number 3 keys while doing it reconnect the power cable then try to scan again, if the issue didnt resolve anything have the printer serviced by HP.

Hope this will resolve the issue.

Thank you for choosing fixya.

Mar 03, 2011 | HP Officejet 7310 All-In-One Printer

3 Answers

My printer will not turn on. We had a storm


Solution one: Press and quickly release the Power button Press and quickly release the Power button (c01602202.gif ) to start a Power On/Off cycle. Do not hold down the button . Figure 1: Press and quickly release the Power buttonc01896071.gif c01733891.gif If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button (c01602202.gif ) again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Check the electrical connections and outlet
  1. Unplug the power cord from the electrical outlet, or the power strip or surge suppressor. Power module Power cord c00745315.gif c00057913.jpg
    NOTE: The power cord detaches from the power module. The term power supply refers to both the power module and the power cord.
  2. Carefully inspect the power cord for visible damage. c01733891.gif If the power cord or power module shows any damage, contact HP to replace the power supply.
  3. Disconnect the power supply from the back of the product.
  4. Wait at least 30 seconds, and then plug the disconnected power supply into an electrical outlet. Do not use a power strip or surge suppressor. c01733891.gif If the green light (LED) on the power supply does not light up, contact HP to replace the power supply.
  5. Reconnect the power module to the product.
  6. Press and quickly release the Power button (c01602202.gif ) to turn the product on.
  7. If the product still does not turn on, connect the product to an electrical outlet in another room, and then quickly press and release the Power button (c01602202.gif ) to turn on the product.
    • If the product turns on , the electrical outlet in the original room caused the issue.
    • If the product still does not turn on , continue with the next solution.
Solution three: Check the USB cable
  1. Disconnect the USB cable from the back of the product. Figure 2: Disconnect the USB cable from the HP productc01896072.gif
  2. Press the Power button (c01602202.gif ) to turn on the product.
    • If the product turns on with the USB cable disconnected , replace the USB cable.
    • If the product still does not turn on , continue to the next solution.
Solution four: Check the batteryIf your HP product has a battery, follow these steps:
  1. Check the battery light. If the light is red, recharge the battery.
  2. If the battery light is still red after recharge, replace the battery. Figure 3: Removing a battery (example only)c01468528.jpg 1 - Slide the battery release slider in the direction of the arrow 2 - Remove the battery
Instructions for recharging and replacing a battery are available on the HP Web site. Solution five: Replace the power supplyIf you have completed all of the troubleshooting steps and are still experiencing a problem, contact HP to replace the power supply for your product. Solution six: Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 25, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Hey, my dell all in one printer 810 will not power on at all. I have measured the traffo into the printer and it reads 30vDV so it has power but will not start


Hi
Disconnect the unit completely from the AC outlet for 5 or 10 minutes, then plug it back again.It will works.
Also I suspect it may be a loose power switch, or a problem with the power supply.
If it is a USB printer that derives power through the USB cable and not from a seperate power cable, then check the USB cable. That may be the source of the problem if the cable is bad.
Try the following solutions in the order presented to resolve the issue...

Solution one: Press and quickly release the Power button
Press and quickly release the Power button ( ) to start a Power On/Off cycle. Do not hold down the button .
Press and quickly release the Power button
If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button ( ) again.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists , continue to the next solution.
Solution two: Check the electrical connections and outlet
Unplug the power cord from the electrical outlet, or the power strip or surge suppressor.
NOTE: The power cord detaches from the power module. The term power supply refers to both the power module and the power cord.
Carefully inspect the power cord for visible damage.
If the power cord or power module shows any damage, contact HP to replace the power supply.
Disconnect the power supply from the back of the product.
Wait at least 30 seconds, and then plug the disconnected power supply into an electrical outlet. Do not use a power strip or surge suppressor.
If the green light (LED) on the power supply does not light up, contact HP to replace the power supply.
Reconnect the power module to the product.
Press and quickly release the Power button ( ) to turn the product on.
If the product still does not turn on, connect the product to an electrical outlet in another room, and then quickly press and release the Power button ( ) to turn on the product.
If the product turns on , the electrical outlet in the original room caused the issue.
If the product still does not turn on , continue with the next solution.
Solution three: Check the USB cable
Disconnect the USB cable from the back of the product.
http://h10025.www1.hp.com/ewfrf-JAVA/Doc/images/c01896072.gif( chek the figure)
Press the Power button ( ) to turn on the product.
If the product turns on with the USB cable disconnected , replace the USB cable.
If the product still does not turn on , continue to the next solution.
Solution four: Check the battery
If your HP product has a battery, follow these steps:
Check the battery light. If the light is red, recharge the battery.
If the battery light is still red after recharge, replace the battery.
http://h10025.www1.hp.com/ewfrf-JAVA/Doc/images/c01468528.jpg( chek the figure)
1 - Slide the battery release slider in the direction of the arrow
2 - Remove the battery
Instructions for recharging and replacing a battery are available on the HP Web site.
Solution five: Replace the power supply
If you have completed all of the troubleshooting steps and are still experiencing a problem, contact HP to replace the power supply for your product.
Solution six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.
Thanks for contacting fixya.com

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Remove all the cartridges from the printer, then perform the below steps
  1. Disconnect the power cord from the back of the product.
  2. Disconnect the power cord from the electrical outlet, and then wait 60 seconds.
  3. Connect the power cord to the electrical outlet.
  4. Connect the power cord to the back of the product.
  5. Press the Power button to turn on the product.Then insert the cartridges one by one to the printer while it is on and check for any error, the issue would be with cartridges and can be isolated.

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1 Answer

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I had the same problem just yesterday. Turn off the printer for 10 seconds. Then turn back on. Turn back off again and unplug from the electrical outlet. Open the control panel and tilt it toward you. Close the control panel, plug machine back into the outlet and turn back on. I did this and it solved my problem.

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1 Answer

Blank display


If the printer control panel is blank when you turn on the printer, check the following items.
1 Make sure that the printer is plugged into an active electrical outlet receptacle that delivers the
correct voltage.
2 Make sure that the on/off switch is in the on position.
3 Make sure that the fan runs briefly, which indicates that the power supply is operational.
4 Make sure that the control-panel display wire-harness is connected. See the hint in the
procedure for Top cover.
5 Remove any HP Jetdirect or other EIO cards, and then try to turn the printer on again

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If the Power light is not illuminated, first check the power cable to ensure all connections are correct. Next, turn off the printer, then turn it on again. If the Power light does not become illuminated, the printer needs to be serviced. I believe if this doesn't work you have a bad power supply.

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1 Answer

Unfixable?


all lights are flashing
the printer may need to be restarted
1. Press the Power button to turn off the printer, then press the Power button to
restart the printer.
Proceed to step 2 if the lights continue to flash.
2. Press the Power button to turn off the printer.
3. Disconnect the printer's power cord from the electrical outlet.
4. Reconnect the printer's power cord to the electrical outlet.
5. Press the Power button to turn on the printer.

If these steps do not work. It will need service, as a bad board may be the problem.

Here is the manual.

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=304431&cc=us&lc=en&dlc=en&product=304431&dlc=en&lang=en

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