Question about FrancisFrancis! X5 Espresso Machine

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Francis francis x5 not heating at all

Ok, so after reading through a few of your posts i decided that you must be the person to talk to :)

my name is david, and this mornin my x decided to not boil water any more.
its just spewing out completly cold water. the bottom LED is never on, so im definetly not getting the heat required but the weirdest thing is that the top LED will always glow, regardless of the power switch.. only difference is brightness.

this is forsure a short(dont know from what exactly), but i dont really know if i should just go ahead and open it up to try and fix it myself.


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David-    While this may not be the answer you're hoping for, I have a suggestion. I own a FrancisFrancis X5 that seems to be operating slowly. I just ran some of the de-scaler through and now I can't get the water to express through an empty filter basket fast enough to empty the resevoir or to put out clear water. The de-scaler is blue and combined with the residual coffee and who-knows-what that's in the boiler, the water was coming through a putrid green. After several minutes of trying to fill and empty a shot glass (so I could monitor the color of the water being expressed) the machine simply stopped. I'm guessing a safety feature of the boiler may be when it over heats it shuts down.
   My suggestion: go to www.wholelattelove.com and buy an Expobar Office Pulser. It is the machine that I wish I had bought before all the hundreds and hundreds I spent on crappy machines. I do not work for Whole Latte Love or Expobar, but I have owned at least a dozen or more machines over the last 15 years or so and they all lacked some critical aspect of the expresso experience. My wife and I make lattes every morning (at least 4) and then more on the weekends and when we have guests. This Expobar has never failed me and we've owned it for more than two years. It's so good, I wish I could ship it to where we vacation and then back home, because NO ONE makes a latte better than I do with the Expobar. 

Posted on Dec 27, 2008

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Posted on Jan 02, 2017

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