Question about FrancisFrancis! X5 Espresso Machine

1 Answer

Francis francis x5 not heating at all

Ok, so after reading through a few of your posts i decided that you must be the person to talk to :)

my name is david, and this mornin my x decided to not boil water any more.
its just spewing out completly cold water. the bottom LED is never on, so im definetly not getting the heat required but the weirdest thing is that the top LED will always glow, regardless of the power switch.. only difference is brightness.

this is forsure a short(dont know from what exactly), but i dont really know if i should just go ahead and open it up to try and fix it myself.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

David-    While this may not be the answer you're hoping for, I have a suggestion. I own a FrancisFrancis X5 that seems to be operating slowly. I just ran some of the de-scaler through and now I can't get the water to express through an empty filter basket fast enough to empty the resevoir or to put out clear water. The de-scaler is blue and combined with the residual coffee and who-knows-what that's in the boiler, the water was coming through a putrid green. After several minutes of trying to fill and empty a shot glass (so I could monitor the color of the water being expressed) the machine simply stopped. I'm guessing a safety feature of the boiler may be when it over heats it shuts down.
   My suggestion: go to and buy an Expobar Office Pulser. It is the machine that I wish I had bought before all the hundreds and hundreds I spent on crappy machines. I do not work for Whole Latte Love or Expobar, but I have owned at least a dozen or more machines over the last 15 years or so and they all lacked some critical aspect of the expresso experience. My wife and I make lattes every morning (at least 4) and then more on the weekends and when we have guests. This Expobar has never failed me and we've owned it for more than two years. It's so good, I wish I could ship it to where we vacation and then back home, because NO ONE makes a latte better than I do with the Expobar. 

Posted on Dec 27, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I need to replace the boiler or heating unit in Francis Francis x5

Sounds like the thermostat is going out.. ...Check out holiday house .com they may have parts.

Nov 10, 2011 | FrancisFrancis! X5 Espresso Machine

1 Answer

My francis francis machine doesn't heat up anymore. how can I fix it or where in hawaii??

If it turns on its noot the thermal fuse on top of the boiler. It can be a couple things. The board is bad or the heating element is bad. Do a ohms reading on the element across the terminals and you should get a reading of 12 to 16 ohms. If you get that its the board. If not its the element. Make sure that the machine is unpluggfed before testing.

Feb 02, 2011 | FrancisFrancis! X5 Espresso Machine

1 Answer

Is there an illistration available for the various parts in the Francis Francis x5 particularly the heating element?

Hi there, yes i have the PDF exploded diagram of the Francis Francis X5 model of both outer and inner parts. If you send me an e-mail to and just say in the email that this is what you need and i can email you back with the PDF attached. Any problems please get in touch.

All the best

The Domestic Coffee Service

Jun 16, 2009 | FrancisFrancis! X5 Espresso Machine

1 Answer

Francis Francis fuse defective?

If you have power its not likely the fuse. It could be the heating element or the board.

Jun 16, 2009 | FrancisFrancis! X5 Espresso Machine

Not finding what you are looking for?
FrancisFrancis! X5 Espresso Machine Logo

121 people viewed this question

Ask a Question

Usually answered in minutes!

Top FrancisFrancis! Coffee Makers & Espresso Machines Experts


Level 1 Expert

12 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

2005 Answers

Are you a FrancisFrancis! Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides