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Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.
LCD is soldered onto the board. Meaning the difficulties of replacing
the LCD will be there, not to say it would not be possible. But for
about the same price (my guess by looking on ebay), you could get a
used Zen Xtra (without a hdd) for about $30 or less. After you get a
new board you could replace your player with the new used one, making
use of your old hdd