Question about LeapFrog Tag Reading System w/ Bundle

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Computer will not download the connect cd

My home computer will not download th Connect CD for the the Tag reading system. Error message says, computer unable to install, computer must meet the minimum required system configuration. Please consult user instruction. Please advise

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  • violetperez Dec 25, 2008

    Computer says i don't meet the minimum requirements to download the tag CD.Please help,

  • jujub7703 Dec 26, 2008

    getting frustrated cannot install CD  

  • Anonymous Dec 29, 2008

    i cant instal from the cd and i go to the main site and still can't install.

  • Anonymous Dec 31, 2008

    Same problem and my resolution is correct

  • Kara1993 Jan 01, 2009

    I am having the same problem. I'm getting a Leapfrog Connect Error -Could not start Leapfrog Connect. I have been trying to download this for about four hours. I have followed Leapfrogs suggestions, but no luck

  • diana83 Jan 02, 2009

    my computer meets all the system requirements but still tells me that it doesnt?

  • kalitamagic Jan 03, 2009

    I checked the Resolution and mine is at 1024 x 768 and it will still not downloading. Getting frustrated. May just take the whole _ _ _ _ back to the store! Any other solutions or ideas? MRK

  • relwell7 Jan 03, 2009

    I downloaded from the site because I have no CD drive. I tried the regular Tag download and the one for Firewalls and it still won't work still get "minimum required system configuration"

  • usmcwife0311 Jan 05, 2009

    Ive been trying to download cd givin with tag reader and it keeps saying computer unable to complete installation.Your computer must meet minimum required system configuration.

  • critterw1 Feb 07, 2009

    LeapFrog Connect won't install for me either, same message!

  • jwebster307 Mar 02, 2009

    not only does the cd connect not lownload, the leapster website is blocked in our school and I can not manually download this. What an investment for poor support. This is not user friendly and for families without internet service, this is just a waste. Buyer beware.

  • Anonymous Apr 13, 2009

    I had the same problem where my computer would not install the Connect CD I changed my pixels to 1280x1024 like suggested and it worked. Thanks



4 Answers

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Question   My computer meets all the minimum system requirements but when I try to download the LeapFrog Connect Application, I receive the error message "Your computer must meet minimum required System Configuration" computer will not download the connect cd - trnsp.gif   Answer   Please make sure your monitor resolution is set at 1024 X 768 pixels or higher and then try to download the application again.

Posted on Dec 26, 2008

  • mpopa Jan 06, 2009

    Please make sure your monitor resolution is set at 1024 X 768 pixels or higher and then try to download the application again.

    I downloaded and successfully installed of Leapfrog Connect software on the following configuration:

    Pentium 4 @ 3GHZ, 504MB RAM
    Windows XP ver 2002, SP3
    1280x1024 pixels, color 32 bits.
    CD Reader

    I did not have the Leapfrog Tag connected when downloading and installing the software.

    You may want to post your exact configuration for further investigations.

    Make sure you have the latest version of the Adobe Flash Player., available at

    the CD Reader is part of the requirements. Please make sure you meet all requirements below..

    System requirements
    When the LeapFrog Connect Application installation begins, a system check of your computer will be performed. This system check will confirm that your computer meets the minimum system requirements before it moves forward with the installation. If your system does not meet the minimum requirements, you will see a message explaining what component must be changed in order to continue. For your reference, the minimum requirements are listed below.

    PC Requirements:

    • Windows® XP or

    • Windows® VISTA TM operating system

    • Pentium® III 500 MHz processor

    • Monitor Resolution of 1024 x 768

    • Available USB port

    • 256 MB of RAM (512 MB recommended)

    • 300 MB free disk space

    • Internet Connection

    • Microsoft® Internet Explorer® version 6 or higher

    • CD Reader


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Anna did it on the site and it worked.

Posted on Jan 10, 2011

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I was useing my laptop and for some reason i cannot download with wireless internet i have to be hooked directly up to it. I did that and it downloaded cnnect right away:) Oh and my moniter settings werent right i had to change it.

Posted on Jan 07, 2009

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If you recieve the minimum system requirements error when attempting to install the LeapFrog Connect application, try closing any open sidebars. Examples are the Windows Vista Sidebar and the Google Desktop Sidebar. Once they are closed, try running the installer again.

Posted on Jan 06, 2009

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Please try below instructions if they help .

You will want to use the LeapFrog Connect Tag Fixing Tool to see if you can resolve the issue. The instructions for Mac, and PC are listed below:
PC instructions:
1. Begin with LeapFrog Connect closed
2. Click here: for the download executable file.
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