Question about Kenmore Elite 45986 Front Load Washer

2 Answers

Washer won't drain

I have a kenmore HE4 front load washer. went through all cycles but won't drain, get code F02. i found diagnostic papers and tried to run diagnostics, but it will not go past the washing part. stopped it and now it won't do anything. HELP!

Posted by on

  • Anonymous Mar 30, 2009

    Machine gives me the F02 error code and won't drain when all the drain lines are fine. It will sometimes continue through the spin cycle if the load size is decreased.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,294 Answers

That is, in short: FO2 is the code for long drain. The filter on your pump is probably clogged with lint and stuff. You have to remove the bottom front panel, 3 screws. The panel will drop and come off. The filter cover is right in front. Get yourself a bunch of towels or a good big plastic bag to collect water. Unscrew the filter cover and twist the filter out. Clean out all the stuff and put it back in.

Posted on Mar 29, 2009

  • bama66 Mar 02, 2011

    Thank you, thank you, thank you!!!!!!!!!! I had called Sears repair service on Tuesday and they said they could not come out till Monday sometime. I did not really have money to get it fixed but was running out of clean clothes. Husband was out of town, so my two girls and I went to work after I read your post and figured out how to get those 3 screws out and we had it fixed in no time. You have my enternal thanks. Soon as I am done posting this I am going to cancel the repair visit. You made my day GREAT!!!! Thanks so much.
    Thankful in Alabama

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 15,935 Answers

Http://www.repairclinic.com/referral.asp?R=153&N=1025824

Please click on the following link for a full explanation of the "F02" error code:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

If you have questions, or require assistance with any possible failed parts, please post back and let me know. In a nutshell: Generally this problem is attributed to either a clogged or failed drain pump.
HE3 is more a name than a model#, grab your model# and contact Sears to order a new use&care manual. But....why always a but?....the use&care manual -usually- won't have the fault codes or such in it.

This might help...Duet front load washer repair manual


F/02

~Long Drain

~If the drain time exceeds 8 minutes, the water valves are turned off and "F/02" is flashed.

~NOTE: After 4 minutes the "Sud" error will be displayed, then 4 minutes later the F02 error code will be displayed.

Press PAUSE/CANCEL twice to clear the display.

  • Check the drain hose and make sure it is not plugged or kinked.
  • Check the electrical connections at the pump and make sure the pump is running.
  • Check the drain pump filter for foreign objects.
  • If the above does not correct the problem, replace the pump.
Sud

~SUDS LOCK (Overdose of Detergent detected during the Wash Cycle)

~The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.
[*]If too much detergent was used, run the unit through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent. [*]Check the drain hose and make sure it is not plugged or kinked. [*]Check Wire Harness connectors to the Drain Pump, Pressure Switch, and Central Control Unit (CCU) [*]Check/Clean Drain Pump Filter of foreign objects [*]Check Drain Pump [*]Check Pressure Switch [*]Check CCU

Posted on Dec 24, 2008

  • blueextc3221
    blueextc3221 Dec 24, 2008

    Good day. I'll share my experiences with fixing this F02 error in hopes that it helps others. My Duet washing machine (which I believe is similar to the Kenmore) stopped mid-cycle with an F02 error.

    I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

    I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

    In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

    I performed the following with no success:
    1. Check Wire Harness connections - OK
    2. Check Drain pump. – OK, as water drains at a rapid rate
    3. Check Drain pump motor - OK, as water drains at a rapid rate
    4. Check that the Drain hose and Drain Pump Filter is clear of
    foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
    5. Check the CCU – appears to function normally.
    6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

    After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

    I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

    How did I ultimately fix the unit? I blew into the pressure switch hose to clear the blockage, and voila - no more F02 errors!

  • blueextc3221
    blueextc3221 Dec 24, 2008

    Note that I had used HE and occasionally non-HE in the washing machine. The non-HE probably caused the suds buildup and blockage in the pressure switch hose.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Kenmore Elite HE3T model 110 44932 200 I'm getting an F02 error code during the rinse cycle. I've lost my manual - pls advise thx


Clean Out your Water pump filter if that is not dirty replace the water pump. f02 is Code for LD Long Drain something is clogging your water drain in the washer or your kids rock or pen got stuck and chewed up the blades on the water pump

Jun 06, 2010 | Kenmore 44932 Front Load Washer

1 Answer

Kenmore Elite HE3t 11042922200 Front Loading. F02 drain Problem


We experienced the same thing. I was able to restart and locate the noise to the water pump. After disassembling the water pump found the impeller shaft sliding out. For some reason this shaft will not stay in place. Had to order a complete pump assembly as the electric motor is not available.

Jan 15, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a Kenomore Elite HE4t Washer. I am getting an F02 error message. I've tried to rerun washer & get SUDS on and off. Fo2 message appears again and cycle shuts down. Door will not unlock. Any...


HI. this code represents a Long Drain issue.

If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed.

Press PAUSE/CANCEL twice to clear the display.

NOTE: After 4 minutes the “Sud” error will be displayed, then 4 minutes later the F02 error code will be displayed.

Potential Causes

• Check the drain hose and make sure it is not plugged or kinked
• Check the electrical connections at the pump and make sure the pump is running.
• Check the drain pump filter for foreign objects
• If the above does not correct the problem replace the pump

Oct 14, 2009 | Kenmore Elite HE4 Electric Dryer

1 Answer

Kenmore Elite F02 code even after changing to a new pump.


remove compartment cover under the front load door. There is a drain there that will catch large items left in your clothes, ie pens paper etc

Apr 01, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

1 Answer

Kenmore frontload works with no load but fails with clothes


Suspect the drum motor. Sounds like a burned winding in the motor which will open when hot and not work under any load.

Mar 26, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Code F02 in middle of cycle, wont finnish cycle,


unit is taking to long to drain brad,,check your drain hose not blocked of kinked,,,clean your pump filter,,check your pump,,onthejob

Jan 09, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore HE4 washer won't drain. gets code f02


take bottom panel off ,,it has a screw out filter,,this filter fits directly in your pump..its clogged,,your pump is the fist part you see when you open bottom panel

Dec 24, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers

F02 error on Kenmore front load, followed solution, problem still exist, What next?


cant see what you tried to repair problem (dont see original post) but F02 is a long drain time. or innaddaquate drain. usually from a clogged, drain pump/button trap. ill assume you were told to remove the lower access panel, gain acess to the drain pump assy, clean the "button trap" of foreign derbis. if thats been done and your still having draining issues iehter theres something i nthe drain hose, or perhaps the drain pump impeller has been damaged preventing proper flow of water.

Oct 29, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers

Kenmore Elite HE4t Washer


WE had a person with the same problem with her HE4 front loaded washer. What we discovered was when we opened up the soap resivour was that soap built up around the float valves causing them to stick.

A technician I knew put vinegar down the soap dispensor and ran the cycle, with the washer empty. He put it on in the hot water mode and ran it for four or five complete cycles like washing clothes.

It worked for him. Try it like it did for him to see if it helps. If not, you will need to contact a service technician to see if the SUD error code means something else.

Sometimes the timer boards get a bit of moisture on them and cause a corrosion headache. I have yet to see anyone figure out a way to dry them off, and when condensation builds up, it usually means there is a problem causing the condensation to get that far up. On some versions a foam seal gets worn out from time, often needs to be replaced to prevent moisture built up.

Another thing that sometimes does it is the back of the machine, will be too close to the wall or have debris back behind there causing it not to be able to breath.

May 14, 2008 | Kenmore Elite HE4 Electric Dryer

1 Answer

HE3 Code F032


I remove the pump and found out that the impellor was worn , I have replaced the pump and the machine is working , no more F02 Codes .

Nov 14, 2007 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

Not finding what you are looking for?
Kenmore Elite 45986 Front Load Washer Logo

1,235 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Ron Lankford

Level 3 Expert

5386 Answers

Archaeology
Archaeology

Level 3 Expert

662 Answers

2mikecurtis

Level 2 Expert

65 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...