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When connected to a PC, the frame should appear as a removable drive named "Pandigital". You can simply copy and paste music to the root of this drive (no folders). No software necessary. The music must be mp3 format (so no iTunes).
if u look on it there is a little button on the side and u open it and u have to but a usp cord and put the other cord to your computa and dpwnload the songs and them them u u go on your photo frame and look for sent song and your songs are in there go in there and click on them and it will play the songs