Question about RCA Pearl TH1102 MP3 Player

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My pearl mp3 player is not being recognized by my computer when I

I have two, one of which still works, the other does not get recognized when plugging it into the computer (I have windows vista)

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Go to control panel,choose hardware,click add new hardware,select that it has already plugged in,select MTP device-->click install->finish

Posted on Dec 24, 2008

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1 Answer

My computer wont detect the mp3 and connect


Is the player working normally otherwise?

If so, then try the player in a different USB port on your computer. When plugged in, the display of the Pearl should say that it is connected to a USB device and it will show up automatically as a removable external drive in your windows explorer.

If not, then upgrade the firmware in the unit and the computer will recognize it again. Download the firmware upgradefrom http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again.

Nov 16, 2009 | RCA TH1602 MP3 Player

1 Answer

My computer will not recognize my pearl mp3 th1100


try going on the website, there may be a critical patch for you're driver or mp3

Oct 06, 2009 | RCA Pearl TH1102 MP3 Player

1 Answer

My rca mp3 player is not recognized by my computer.


When my computer wouldn't recognize my Pearl, these are the steps I followed after downloading the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1

remove the battery,
start the program,
hold the play button while plugging into usb,
release the play button the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to try leaving the "format data" box unchecked the first time. If that doesn't work and allow you to backup your music, bite the bullet and format the data area.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Sep 15, 2009 | RCA TH1602 MP3 Player

1 Answer

My mp3 won't connect when I plug it in to my computer


This solution works even if your computer does not recognize your pearl:

Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
check the box that says "format data",
click the start button to replace the firmware.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Aug 23, 2009 | RCA TH1602 MP3 Player

1 Answer

When I turn the Pearl on all I get is "Pearl" and nothing more.


When my computer wouldn't recognize my Pearl, these are the steps I followed after downloading the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1

remove the battery,
start the program,
hold the play button while plugging into usb,
release the play button the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to try leaving the "format data" box unchecked the first time. If that doesn't work and allow you to backup your music, bite the bullet and format the data area.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Aug 16, 2009 | RCA TH1602 MP3 Player

2 Answers

RCA pearl 1602-A won't register when plugged into USB port.


When my computer wouldn't recognize my Pearl, these are the steps I followed after downloading the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1

remove the battery,
start the program,
hold the play button while plugging into usb,
release the play button when the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to try leaving the "format data" box unchecked the first time. If that doesn't work and allow you to backup your music, bite the bullet and format the data area.

After I did this, my pearl started normally, and my computer recognized it again. It also fixed my aac-error problem.

Jul 02, 2009 | RCA TH1602 MP3 Player

1 Answer

Computer not recongize the rca th1602 mp3 player


The first time I tried to restore the firmware in my Pearl it would not recognize it. I had to follow all the troubleshooting instructions that popup when you run the software. Basically, try taking the battery out and waiting 10 seconds or so. Run the software and read all the instructions at the bottom of the popup window. then hold the play button, plug your player in, and keep holding that button until the software recognizes it. It works.

May 05, 2009 | RCA TH1602 MP3 Player

1 Answer

Windows media will nt detect my mp3 pearl (RCA


Solution #4 posted on May 28, 2008 0%20stars_w.png

Quue I had many of the same problems as listed above. what worked for me was to go here and download the firmware upgrade installer. Follow the directions and be sure to check the reformat box b4 you start. My pearl th1100a is working fine now.
Hope this helps
Q

May 27, 2008 | RCA TH1101 MP3 Player

3 Answers

My rca pearl


Reset by removing/reinserting battery

You may also have to reformat the player or upgrade the firmware if the problem persists.

-Tha Mp3 Doctor

Mar 27, 2008 | RCA TH1101 MP3 Player

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