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What does it say in fine print right under control lock? "Press & Hold"? Page 16 of the user manual shows it as "air dry" with two lights, twelve and three o'clock positions. It says hold it for four seconds and the light turns off.
holding the button for four seconds will not do it, you have to hold it until the light stops blinking and
will go back to normal, normall takes more than four seconds to unlock the unit, this is something
the sears repair techs know becouse the are trained on all this things but, they will not share this things, becouse thats how they make money