Question about Philips GOGEAR SA6045 MP3 Player

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Wont sync my sa6065 mp3 wont sync it says its 100% synced but it doesnt put on my player do i have reset it but it still doesnt work

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That model doesn't register with me - is it outside the US? At any rate, the newer Philips player do not support synchronization through Windows Media Player in some cases. You will have to drag and drop the files directly through Windows Explorer.

-Tha Mp3 Doctor

Posted on Jan 01, 2009

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Posted on Jan 02, 2017

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Make sure you are not using Windows Media Player 11 - it will work for a while, but eventually will start displaying the symptoms you are describing - you can read the warning on Philips website.

Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
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If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

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try going into "disk mode"

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hmmm, sounds like you need to check if the device is installed to use with the m:trip software.
if it is, then try refreshing the program and the device.
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