Question about Epson Stylus Photo 820 InkJet Printer
I purchased some epson ink at Office Depot in Sept. 2008.....they will not accept a return. (my old epson stylus photo 820 finally bit the dust)
I have one color cartridge (T027) with a black one in the sealed box....and 2 additional never used black (T026) cartridges.
the store manager at Office Depot said he could not help me and that I should contact Epson directly for help returning this ink.
I cannot find a customer service phone number or email address in order to contact Epson.....anyone have a good number for Epson C/S?
Does anyone need these cartridges?
thanks so much!!
1-800-873-7766 , this is the sales office. Call them and see if they can guide you to the person you need to speak with.
1-800-444-1527, This is the number for returns purchased from Epson, they may be able to guide too.
Or you can email this person:
Welcome to our Epson family and thanks for choosing us. Our mission is to "treat and support our customers as you expect to be treated and supported." We understand you have many choices when it comes to purchasing a new printer, camera, video projector or scanner. It is our commitment to provide you with the best possible service and support to go along with the best products on the market. Our support professionals are constantly developing new and creative ways to provide you with as many support options as possible, to get you the right information or service as quickly as possible.
Your feedback is important to us. We have a professional team that listens, documents and responds to your concerns and questions. We view your communications as an opportunity to learn and improve the quality of our relationship with our customers. It is your feedback that helps us improve the ease-of-use of our products, features and services. You are our most important priority.
Thanks for the opportunity to serve you.
Director, Service and Support Operations
You may contact me at AZoeckler@ea.epson.com.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Dec 24, 2008
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Posted on Jan 02, 2017
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