Question about Fellowes Manufacturing Powershred SB-97CS Shredder
I called the toll free number for Fellowes Help Line, 800.955.0959, and spoke to John who was most familiar with the SB-15c. I indicated that the "bin full" LED was bad (actually the transmit bulb). After John ascertained that I had indeed cleaned the bulbs, he made available a replacement part, MasterCard or VISA required. Replacement of these bulbs is not for everyone. A level of technical ability and some tools will be required.
I have never had this level of technical support available on the first call. Kudos for Fellowes.
Posted on Jul 07, 2009
Does it still shred? I have the same issue but it seems like more than just a light problem because it stops completely. Does yours?
Posted on Apr 19, 2011
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