Question about Schaerer Siena Espresso Machine

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Beverage flow meter

When we press the SML button, the following message comes up: "select beverage flow meter" and the machine will not dispense espresso. Machine is a Schaerer Ambrente. Thanks for your help.

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  • Anonymous Dec 28, 2008

    I have the same problem with a different machine - I am sure the nature of the problem must be identical. I have been online for hours looking for a solution and to no avail

  • Anonymous Feb 27, 2009

    I have the same problem and no solution

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4 Suggested Answers

  • 4 Answers

SOURCE: schaerer ambiente

if you are in usa, contact schaerer direct on:

Schaerer USA Corporation
2900 Orange Avenue, Suite 102
Signal Hill, CA 90755
Phone
888.989.3004 (within the U.S. and Canada)
562.989.3004 (outside the U.S. and Canada)
Fax
562.989.3075
E-mail
info@schaererusa.com
Service Dispatch
Select option 1
Technical Support
Select option 2
Parts
Select option 3
Accounting
Select option 4
Sales & Marketing
Select option 5

or Canada:

Quality Coffee Systems is at
1122 Boundary Road, Burnaby, B.C. V5K 4TK

E-Mail: qcs@telus.net | Phone (604)291-6166

Posted on Apr 11, 2008

  • 1 Answer

SOURCE: How do I clean and descale my Schaerer siena 1

Remove the coffee grounds container & leave it out.
Press & hold the cleaning button for approx 5 seconds, you will then see the words " Caution Hot"
Then push the cleaning button once (the one with the plus sign on it) This will start the descaling....I have a Siena-2 & I too could not figure out how to descale, I sent an email to schaerer who sent me an pdf with these instructions which are close to what I was doing. They said it sounds lie I had an older model version - They were very helpful.
remo.weber@Schaerer.com
see the guy who helped me - email above.

Posted on Apr 20, 2010

  • 92 Answers

SOURCE: TRYING TO FIND A PART

I can e-mail it to you. You need to check or contact "Fix Ya" and ask if is OK. for me to e-mail it.
May be you don't have to ask, I don't know the rules.

Posted on Jan 11, 2011

yeaandrew
  • 33 Answers

SOURCE: schaerer ambiente display saying" selection locked

the machine seriel number and or cust, number are missing you need a " service card or the machine " save data card "

Posted on Dec 09, 2011

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1 Answer

Expresso is too large


Nancy, this setting is controlled by the settings menu. You reach that by right arrowing through the different beverages/menu selections until you select "Settings".
  • In settings, scroll to "program the amount"
  • place a cup under the spout
  • select the beverage you want to program, espresso in this case
  • select start
  • select okay when the amount of water has been used
  • the machine will remember this setting for future espressos
  • the same menu structure allows you to control the amount of coffee ground, as well as the amounts for other beverages

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Machine turns off too soon


The buttons on the machine are programmable. You've likely inadvertently reprogrammed the button.

Hold the button in until the correct amount of beverage has been dispensed. After that, pressing and releasing the button will dispense the set amount of liquid.

Mar 29, 2008 | Nespresso D290 Espresso Machine

Tip

Ventilate error -


The following procedure works when you get the ventilate error:



The Ventilate sign can be due to one or more of the following reasons:
Cause 1- Water leaking from the inlet valve below the water tank. The hose from the inlet valve to the pump can be air locked. When using the hand pump, do not thrust its nozzle too deep
Cause 2- Blockage in the passage of water due to clogged passage anywhere between the pump and espresso delivery nozzle.
Cause 3- Pump is not working. Open steam/water outlet knob and hear the pump work. If you do not hear any noise from the pump, this may be the main cause.
Cause 4- Flow meter is faulty. This part is like the water meter for homes. It measures the flow of water and signals the electronic board. The malfunctioning flow meter will not send signals even when water is flowing through it.
Cause 5- Hose is disconnected and water is not flowing in the system.
Cause 6- O-rings at hose connection is leaking, reducing the water flow to be sensed by flow meter.
Cause 7- Boiler gasket is leaking. Reduces flow of water through the system.
Cause 9- Brew unit is blocked, blocking flow of water through the flow meter. This also causes pump to slow down and ultimately stop with muffled sound within 15 seconds.
Cause 10- Brew unit not connecting brew valve, preventing flow of water. Same sign under cause 9.
Cause 11- Steam is leaking. Registers reduced flow of water at the flow meter.
Cause 12- Solenoid valve is blocked or solenoid coil is bad. Same observation as cause 9.
Cause 13- Electronic Control board is bad. Though rare it can happen due to condensed water from leaking steam. When steam is leaking or boiler is leaking, machine should not be used any more to prevent steam shorting the Electronic board.
Some of the above causes can be checked and corrected before seeking technical help. Do not assume anything without physically checking each of the following:
1- Make sure the water tank is full. If the water tank has water level float, make sure the float is in its housing and it floats as water is filled in the tank. If the level float does not rise with the level of water, then replace the float.
2- Water is not leaking from below the tank. The inlet valve is good. If leakage is present, replace the gasket in the water inlet valve.
3- Prime the machine by opening the hot water knob for 20 seconds or pressing the hot water button. Hot water flow shows the boiler is not blocked with minerals and pump is good. The solenoid valve is good.
4- Water & steam flowing normal, check the brew group for blockage. Determine when was the last time brew group was cleaned. Clean the brew group as explained elsewhere on these pages. If the machine has pre-ground function, try making a fake espresso (without coffee). Make regular espresso in other models to make sure that water goes through brew group and espresso is dispensed.
4- If hot water does not flow because the pump is not activated, then pump is bad. Replace pump.
5- Pump starts to work but within few seconds its sound is muffled and finally stop. This indicates there is serious blockage in the water line or the boiler is clogged with mineral deposits. If water is leaking and seen on the counter top, the chances are that water is leaking from hose connections(replace O-rings) or the boiler is leaking from seams (replace boiler).
6- Prime the machine by opening steam outlet for 20 seconds. Steam flow shows that steam boiler / steam outlet is not blocked. If the steam does not flow, then steam boiler or steam passage is blocked. Replace steam boiler or steam valve
7- Check the solenoid valves to make sure that they open & close as the coil is energized. Solenoid valve is located between the pump and boiler. The pump is activated simultaneously as the solenoid valve when espresso selection button is pressed. Some models may have a solenoid valve near the steam valve. In these models, the solenoid valve is activated to allow passage for steam/hot water. If the valve is not functioning, the ventilate sign will appear.
7- Hear the pump work when priming the machine. Louder noise from the pump can be due to
** air-locked water hose, or
** water is not sucked from the tank or the pump is sucking air instead of water or
** the diaphragm inside the pump has lost flexibility and not developing pressure to push water forward
** the hydraulic system is blocked at one or more locations due to mineral sediment. Find the location and cause of the block and correct it.
** Clean the brew unit (see cleaning instructions) and make sure that
a- the ground coffee used is not powdery fine.
b- The dose of coffee grounds is not in excess specification
c- check if there is blockage. Find the cause and remove it.
8- If steam and hot water flow is normal, but the ventilate sign persists, then the flow meter or the electronic control board is bad. Replace flow meter or the control board, as necessary.

Try also the following:

  • Press hot water button once. Message on the screen will not change, this is normal.
  • Open the steam knob and allow the water to flow freely from steam wand into a cup. The screen should now read "Hot water,ventilate", you may need yo empty several cups of water before message changes. In some case it is necessary to refill the machine container without interrupting the operation.
  • As soon as the screen displays "hot water," turn the steam valve off .
  • If the machine warms up again, then problem is fixed.

on Jan 21, 2011 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

At first my Miele CM5000 worked perfectly. When I pressed the espresso button, a perfect espresso would come out- the machine dispensed the correct amount of liquid then stopped automatically. Now, the...


If the espresso coffee outputs too much water and doesn't stop, there is an easy fix. The quantity adjustment for the machine is off. After looking through the user manual, I found out that you could press and hold the espresso button, and then follow the on-screen instructions where you can specify the quantity poured.

Aug 03, 2013 | Miele Cm 5000

1 Answer

Saeco 7P Not Dispensing Product


Rick:

Here are some possible causes:
- for the top five selections (the ones that use espresso), the first sound you hear after making a selection should be the grinder starting. If no sound, check that grinder is receiving 120V.
- do the bottom 2 selections work (the ones that don't require espresso)? If not, inspect the ribbon cables leading from the selector circuit board in the door. The is a sharp edge on the door hinge which could damage these cables.
- if the selector circuit board was ever removed, it may not have been replaced so that pushing the buttons on the door actually depresses the microswitches on the board. To test, verify that you can feel a click when you push each button.
- it might be a circuit board issue. Having two machines allows swapping of circuit boards between machines. Hopefully, you can come up with at least one set of functional boards.
- Good Luck!

Dec 05, 2011 | Coffee Makers & Espresso Machines

1 Answer

When machine is turned on from the off position it does not go into rinse mode message comes up to hot please wait and yet the machine has been turned off for at least 20hrs


the power on sequence for the XP9000 is
1) Internal diagnostic
2) if no cold water, display notice and wait for water level in cold water tank
2) if water heating block is not hot, display notice and wait for block temperature
3) display "Rinse Press Hot Water" notice and wait for button press
4) rinse
5) display "Select Beverage" and wait for button press, ground coffee flap, or other input switch state change.etc...

in short... its doing what its supposed to.

Please consider reading the manual supplied wih your XP9000 or downloading the manual if you don't have it.

Nov 10, 2011 | Krups Super Automatic XP 9000 Espresso...

1 Answer

After I push the small button to the right to start brewing the machine does not stop on its own, and keeps running.


This issue is typically caused by the Flow Meter near the pump. The Flow Meter is what registers the amount of water dispensing through the machine during any selected function. The malfunctioning of it could simply be that the machine needs to be descaled due to heavy scale build-up or just a small piece of dirt from bad water has become lodged inside it. Another possibility is that the Electronic Card which is basically the brain of the machine is defective. Unfortunately if this is the problem the cards are normally rather expensive.

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1 Answer

My CVA620 machine asks to "expel air " but


keep holding the hot water button down until you get a steady stream of water with no air. if you continue to get the error message after the water comes out, you will need to check the flow meter. if water never comes out, you have a leak inside the machine, a pump issue, or a blockage in the water path. That machine uses the same pump for steam and hot water, so if your steam is working, your pump is probably good. Blockages usually occur from not descaling properly. That machine is prone to leak at the hose fittings. the original o rings were black rubber, and failed fairly early. the replacements are red silicone and last much longer.

Jun 12, 2011 | Miele Coffee System

1 Answer

Small coffee and coffee buttons flashing, hot water button on solid, water tank and priming butten on solid. I can open steam knob and let cold water run all day, but that's all that happens. What's wrong?


HI
Its your flow meter. If you have a restriction in the intake line the message will not go away. There is a flow meter inside the machine that measures water flow. If the flow meter does not spin when the pump is running, the computer thinks that the pump is not primed. Coffee grounds will get into the intake and restrict the flow meter. If you get a restriction in the water intake (below the water tank, on the machine) the pump may run and water comes out, but the flow meter does not create the jet of water to spin the turbine wheel to send impulses to the computer. You get the ventilate message.
You need to take the flow meter apart and clean it or replace it.

Nov 18, 2009 | Saeco Incanto Classic Espresso Machine

1 Answer

How do I descale the saeco magic deluxe coffee machine?


Hi,

Try this:

Standard descaling
Switch off the machine.
Pour a descaling product into the water tank.
Switch the machine on to the programming mode(see below). Place a large container under the steam/hot water dispensing tube and open the steam/hot water knob slowly, turning it counterclockwise.
Turn on the machine by pressing the main switch and let the descaling product flow out of the dispensing tube for approx. 1 min.
Close the knob again.
Turn off the machine with the main switch and let the solution take effect for approx. 5 minutes.
Repeat this procedure two or three times, to allow all of the descaling product in the water tank to flow out of the dispensing tube.
As soon as descaling has been carried out, rinse the tank thoroughly and fill it with fresh water.
Switch on the machine and let fresh water (approx. 2 l) flow out of the steam/hot water dispensing tube in order to rinse away residue.
The machine is now ready for operation.

When the machine is on, the warning light switches off automatically, by pressing the steam selection button for at least 5 seconds.

To enter the programming mode, turn the machine
off with the main switch.
Press steam , espresso coffee and the
main switch at the same time.

Release the buttons.

Hope this will help you.
/Mirran

Aug 16, 2008 | Saeco Magic De Luxe Espresso Machine

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