Question about Apple iPod nano
Hiya, I was wondering if you had any ideas on how to solve the problem I'm having with my sons 3rd Gen ipod? The screen is white when turned on and I cannot see any writing or icons. The ipod is recognised in itunes, plays the tunes on it and can be updated. Tried the 5 R's, I get a dark line across the screen but nothing else(different positions!) I've checked, unlugged and reconnected the connections inside and they seem to be fine. I was going to buy a screen replacement but don't want to go to the expense if its not faulty. I've checked around the net and apart from 'Zolved', can't find anything useful. I would be grateful for any suggestions you might have, thanks Gill
Reset the iPod:
Put iPod into Disk Mode:
Apple suggests that you ensure your iPod is charged before following the next step. How exactly you check a charge on an iPod screen that is completely white has yet to be revealed. But hey, give it a shot anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Don't disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.
Posted on Jan 07, 2009
30 GIG. IPOD (w/Video),ah w/blank white screen
I've tried them all to no avail. Where is APPLE help support??? They have 1000's of customers with the same problem with their defective products and there's NO SUPPORT!!! This will definiatly be my first and last apple product I ever Buy.
Posted on Nov 07, 2008
Its ur pixels...they are stuck..i have the 1gen ipod nano and the half my screens pixels went white...on the web i found out that if they are white that means they are stuck and if they are black then they are dead...dead has no solution...stuck can be gentally rubbed with a soft cloth...it should start to work or there are some videos to play to help fix them
Posted on Oct 02, 2007
I just restored mine and did the reboot method and it worked alright. mine was caused by unplugging it from my laptop before ejecting it
Posted on Jun 18, 2009
Hey, I just had the same problem a couple minutes ago. if i'm right, what i had is what you have, where it is a blank white screen and you can't do anything on it. What I did, is put it on unlocked mode, and wait for it to go to the black screen ( the screen it goes to when you haven't touched the wheel for some time ) and let it sit there for about 10 mins. That's what worked for me. It was back up and running for good. This happened I THINK because i had my ipod in my xbox 360 and turned it off when my ipod was still connected.
Posted on Jul 17, 2008
Hey once i connect my ipod nano to the computer it doesnt turned on...
Posted on Oct 15, 2009
I have the white screen too but a few seconds ago when I was reading ur question the apple sign popped up after connecting it to my comp. I think it got fixed when my itunes popped up & did my weekly back up now it works... try to back it up.
Posted on Oct 02, 2009
Mine is white too. hav 5th gen.. waste of my money and effort on i pod..which wont be happening again!!! i only used it about 4 times within 6 mnths>>>>>> :(
Posted on Feb 16, 2011
I had the same problem awhile ago. Restore it and then allow the iPod to fully charge. Leave it connected to a wall power-source for a day or two.
Posted on Jun 09, 2007
So I have the white screen and the beeping. No amount of soft/hard reboots fixes the issue. Just sucks that I wasted my money on an 8gb piece of **** that lasted a whole 6 months. It was very well taken care of. At least I have the pleasure of taking a hammer to the piece of **** now.
Posted on Aug 24, 2012
Posted on Dec 19, 2009
So you can get some **** so you can get some *****?
Posted on Nov 05, 2008
Ahhahahaha you ****
Posted on Jun 15, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
May 15, 2012 | Apple Audio Players & Recorders
Jan 29, 2010 | JVC KW-AVX810 Car DVD Player
Oct 06, 2008 | Apple iPod nano 3rd Generation
May 02, 2008 | Apple iPod nano
Mar 03, 2008 | Apple iPod shuffle MP3 Player
Jan 24, 2008 | Apple iPod nano 3rd Generation
Dec 27, 2007 | Apple iPod nano
32,043 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: