Question about 2wire 2700HG-B Router (2700HGB)

1 Answer

I have a xbox 360 that fails the mtu portion of the network connection. i have at&t dsl that is run through the phone jack to the router ( 2wire 2701hg-b) and from the router to the xbox. what do you suggest?

Posted by on

  • piecuch38 Apr 27, 2009

    I have the same problem with my 2wire 2701hg-s not supporting my xbox live. I checked my MTU and its at 1500... now what?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 7 Answers

Check on the MTU settings of ur 2wire.
This are the steps to see what ur MTU setting is:
>connect a computer to the 2wire
>open Internet Explorer, Safari or Firefox
>enter this on the address bar: gateway.2wire.net/management
>enter ur system password (in case u forget this, click on i forgot my password to get a hint)
>look for Advance in the column on the left
>click on configure services
>on the bottom, u shud see the MTU number
** i searched online and accdg to xbox tech support, ur MTU should be in the range of 1364 to 1500 **
>click on submit after u change the setting
just in case youve entered the correct MTU setting but it still does not work, u might need to contact either xbox or ur internet service provider.

Keep me posted on this one.

Posted on Jan 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The dsl is red and when it turn green i still can connect to xbox live, but when i try to connect my xbox says i need a higher mtu is that possible to change from a laptop


Once you have all the wireless settings of the router, you are ready to connect the play station or the x-box to the wireless network.

X-BOX


On the x-box you will need to connect to the wireless network now.
Open the main Interface of the X-Box.

1. In the Xbox Dashboard, go to My Xbox and open System Settings.

2. Select Network Settings, Configure Network.

3. On the Basic Settings tab, select your wireless settings.

4. Select the name (SSID) of your wireless network. If your router isn't broadcasting your network's name, select Specify Unlisted Network and enter the name.

5. If your network has wireless security, enter your WEP or WPA key.

6. Try to connect to Xbox LIVE again.



Trouble connecting to the internet on X-box ,Play station or WII ?

You can try to reduce the MTU settings on the router. if the MTU on the router is set to 1500 then change the MTU to 1365. Also you will need to open the ports on the router.

For X-box port numbers are - 53, 80-88, 3074 .

Jan 21, 2011 | 2wire (1000-400108-001) Router

1 Answer

Cannot connect xbox 360 to wireless router


If you use DSL I would also check to make sure you are not being port blocked by your ISP. Some will block you if you exceed bandwidth on a particular port rather than throttling you or shutting you down entirely.

Dec 29, 2008 | Linksys Wireless-G WRT54G Router

1 Answer

Dsl light flashes red constantly


Whenever your dsl light on the 2wire modem turns red,it only means that there is a problem with the dsl connection to the modem. Here are some ways on how you can isolate the problem

1. check if your modem is properly connected to the phone jack by unplugging and replugging you phone cable
2. try to reboot the modem
3. if still getting the same lights, contact your ISP

Nov 13, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

360 mtu test keeps failing


Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
to change the value set it to manual. ask your isp what is their prefferred value for the mtu you can go as high as 1300 to 1500.

Sep 13, 2008 | Linksys Wireless-G WRT54G Router

2 Answers

2 wire 2700 hg-b


The 2Wire 2700 is a residential gateway, a modem and router in-one. There is an RJ-11 jack in the back of the gateway and this is where your dsl phone cord plugs in. There are four RJ-45 jacks in the back for connecting devices using ethernet cable. As a router is can operate both wirelessly and wired. For wireless operation you'll need the WEP key which is located on the tag on the bottom of the gateway. It's the number enclosed in brackets, between the two bar codes.

Redneck Geek

Sep 09, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

PROBLEMS SYNCING MY ROUTER TO MY XBOX. PLEASE HELP!


Ok plug everything in and Reset the router and modem wait a few minutes and try again.
Verify that that DATA cable at the Xbox's location works with a PC could be a simple bad data jack or patch cord. Do you get a connection failure like this? MTU failure?

The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

This is trial and error.

May 08, 2008 | NetGear RangeMax WPN824 Wireless Router...

1 Answer

Mtu failed


what kind of router are you using to connect your xbox 360 to? usually you can define the MTU size in the router configuration.. default for xbox 360 live is 1364 ... check out your web configuration on your router to see if you can change this!

May 02, 2008 | Routers

4 Answers

MTU fail actiontec gt704wg


I opened my xbox 360 and i did not see a switch any where. don't do it its a lie.

Jan 06, 2008 | Actiontec (GT704WG) Router

2 Answers

XBox 360 not compatible with Motorola WR850G


Motorola WR850G router may fail to connect to xbox live after update to firmware 6.1.4. I was able to correct the problem. My solution was
Go in xbox >> network config >> IP and use Static option. Set the xbox to an IP in the range allowed by your router configuration. The router IP config range is found in the router config web >> Lan section. Then I set my router config >> Routing >> DMZ IP Address setting to the xbox ip I just assigned to my xbox. Restart router using the restart button on the Basic page of router config. Restart your xbox and attempt to login to xbox live. This solved my problem.

As a side note, on the xbox networking test page, the xbox live status message will allows show they are aware of a problem with xbox live login. This is a lie. For that reason I postponed trying to fix my router problem thinking it was an xbox issue, it is not. Once you finally connect to xbox live you will still notice this incorrect message remains. Microsoft developers ****...

Dec 26, 2007 | Arris WR850GP Router

4 Answers

Netgear router and Vontage phone box


Have you reviewed the following page and links from it yet. They may answer your questions.
https://www.vonage.com/help.php?article=88&category=3&nav=3

Dec 22, 2007 | Routers

Not finding what you are looking for?
2wire 2700HG-B Router (2700HGB) Logo

1,397 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Routers Experts

Bob S

Level 1 Expert

15 Answers

Justin
Justin

Level 3 Expert

2072 Answers

Christopher Thrash

Level 3 Expert

425 Answers

Are you a 2wire Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...