Question about Dell XPS M140 Centrino 1.86Ghz, 512M, 80G, DVDRW Wireless Win XPXPSM140 PC Notebook

1 Answer

I dropped my laptop: everything works except my CD/DVD drive....

I dropped my laptop onto the carpet & didn't think anything of it until I tried to put a dvd in to watch later that same day. It won't read any discs at all, it only clicks.
How can I tell if something broke inside? I did use the "canned-air-duster-stuff" to see if that'd help: nada.

PLEASEEEEE help! I'd like to edit Christmas and Thanksgiving footage :D

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 108 Answers

Turn off the laptop then try removing the DVD drive and then putting it back in
You might have jarred it and it disconnected or became unplugged.
It happens sometimes.
Happy Holidays

Posted on Dec 24, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error code 00F0:136C IDE FAILED BLANK MEDIA OR NO MEDIA IS PRESENT IN OPTICAL DRIVE. IS THE HDD FRIED OR WHAT?


Hi,

You probably ran the 32-bit diagnostics in this Dell computer.

The error code 00F0:136C, actually is talking about the "OPTICAL DRIVE,"which is your CD/DVD ROM; not the hard drive.

That will fail since, I am assuming you didn't put anything inside the CD-ROM.

The diagnostics tests everything and in this case, it tested the CD-ROM and failed since there is no CD inside the CD/DVD-ROM.

Hope this helps.

Thanks,

Oliver

Jul 28, 2011 | Dell Inspiron 6000 Notebook

1 Answer

Dvd drive isnt working, properties said everything was ok, even tried un-installing and re-installing it but still wont read anything


What happens when you insert a DVD/CD? If inserting one immediately locks the laptop, and you have already tried uninstalled and reinstalling the drive, its time to purchase another DVD drive for your laptop.

Oct 25, 2009 | Sony VAIO VGN-FE660G Notebook

1 Answer

Attempt to turn on computer, no OS install windows


Marginal hard drive, hard drive cable, or hard drive controller (on motherboard).

Other suspect parts may be the CD ROM drive you're trying to run the OS install from. It may also be flaky, causing you to think you're loading the OS, but not really and not reporting errors until you discover the OS is not completely installed.

First thing to do is pull the HDD and cable out, reseat firmly and try again. May as well do the same for the CD/DVD drive.

Mar 05, 2009 | Toshiba Satellite M45-S165 Notebook

1 Answer

CD rom not working


there is a problem in ur drive,go for a new one

Jan 31, 2009 | Dell Inspiron 5100 Notebook

1 Answer

Dropped laptop


Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has “Diagnostics and utilities” listed under the “Contents”. You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the “One time boot menu”. Insert the CD and then select CD/DVD drive and hit <Enter> key. Select the “Run the 32 Bit Dell Diagnostics”.



Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
Thank You.

Oct 31, 2008 | Dell Inspiron 8200 Latitude C840 Laptop...

1 Answer

DVD drive reads DVDs but not CDs


DVD drive reads DVDs but not CDs

Sep 28, 2008 | Computers & Internet

2 Answers

Toshiba SD-K850 does not open


Unplug the unit for 10 minutes, then plug it in and try again. I just had the same problem after our main power went off and on a few times (during a storm). If that didn't work and you don't plan on servicing it, before you "recycle" it, unplug it & drop it from about 3 to 4 inches from the "carpet". It may just have some crude stopping up the mechanism. Continue to increase the height of the drop untill you REALLY do have to recycle it :)

Aug 24, 2008 | Toshiba SD-K850

1 Answer

Password


go to this and choose your system. download the file (may take a while) and burn it onto a cd. put it in the laptop's cd drive and start up the laptop. you may have to configure the laptop to boot from the cd, when the laptop is starting, hold down the delete key on the keyboard. you should now be in the bios. go into the "boot order" section and set the cd/dvd drive as "1" the hard drive as "2" and anything else as three and so on. reboot the laptop. it will boot to the cd. it will recover the passwords automatically.

Aug 15, 2008 | Acer Aspire 3610 Notebook

1 Answer

Dvd rw drive e


try restart the pc. before the boot screen appears, hit F8 and choose start up as last time the system worked.

hope what will help.
CS

May 13, 2008 | E-Machines emachines (emachinees) CD-ROM...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...