Question about Canon EOS 400D / Rebel XTi Digital Camera

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Can't download pictures from canon rebel xti to zoombrowser

When I try to download pictures in zoom browser and click on '' acquire pictures from memory card '' it says,''Camera window is not compatible with the detected camera.'' It will read my old powershot s60 though. I have unistalled and reinstalled the solutions disk once already.

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  • mlh1966 Dec 28, 2008

    Yes, I used the CD that came with the camera. I also tried this on someone else's computer-older CD-and their zoom browser did not recognize the xti either. The Adobe photoshop will let me download the pictures into its program though. I just like putting them on My Pictures on the computer and labeling them with things like, "1st day of school" and not just by the date the way the adobe does it.

  • jcdill
    jcdill May 11, 2010

    Did you install the software on the CD that came with the XTi?

  • Anonymous Mar 14, 2014

    my computer is 8yrs old, running windows xp on it, trying to get pictures from samsung camera, no memory card, connected usb, camera is flashing red

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You can copy the photos to a temp directory, then have zoombrowser import the photos from that temp directory (instead of directly from the camera). This way you can utilize zoombrowser's naming function during the import.

Posted on Dec 28, 2008

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What you can actually do is download the Zoombrowser which you can use to transfer the pictures in your camera on to a computer. The link to where to download the software is below. Once you're in the website, just choose your computer's operating system (XP, Vista Windows 7, Mac, etc.) then download the zoombrowser. There are other softwares for your camera on the said site which you might want to download as well.
Link: http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/digital_rebel_xti?selectedName=ServiceAndSupport#DriversAndSoftware
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Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

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Try a different lens just to check out the lens focus sensor. or put it in manual focus.

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Here's how to do it:

Go to this page: Canon Digital Rebel XTi

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If u had took photo in very low light, pictures will appear blur. Or if you use tele zoom, u need to use tripod to stablize. In normal conditions, you can turn on image stablizer.

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Make sure you turned the camera on. Could be a bad cable. Best thing to get is a usb card reader. Some people report problems of bent pins because of removing and reinserting them in the camera. So be careful there. Re-Install the software that came with it from Canon. Or you can download it from CanonUSA. URL below.
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I think it might be a lens issue.
make sure you change the macro option. the macro must be activated if you are taking a picture of something which is close to the camera. if it's not activated, the picture will not be focused.
The same will happen if the item is far and the macro is ON.

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You can actually still keep taking photos with your camera without loosing the images. The XTi will never delete the images off a card unless you press the trashcan key and tell it to "delete all".

It's always good practice in these situations to have a memory card reader handy. You can pick up a compact flash reader for your XTi for about $14 at BestBuy or many other retaillers.

But to answer your question: Use the ZoomBrowser EX software that came with the camera. If your Picasa is set to automatically connect and download every time the camera is connected - temporarily disable it. That way it wont inturrupt Canon's software (which I prefer).

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Why not use a card reader?
Save battery life and its faster.When I hook the reader with a card in it using Windows XP it'll put up a window asking to download using Zoom Brouser.Or you can go to Zoom first and download straight from it.
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