Question about Philips 42FD9954 42 in. Plasma HDTV

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Menu screen pops automatically while watching tv

When I am watching programs, the menu screen automatically pop up and I have to hit the menu button to remove it, and this is a constant thing.

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  • Anonymous Jan 19, 2009

    the same thing happened to my moms tv. the menu just keeps popping up. we press the meny button to get rid of it and it just pops again

  • Ramg09099 Feb 09, 2009

    Hi, yes I seem to have the exact problem with my Philips 42PF9936D/37 42". I was woundering if there is an easier way of getting rid of this annoying problem. It is actually pretty emarasing when visitors are over and I have to continueisly push the menu button. Thanks

  • Ramg09099 Feb 09, 2009

    so i went ahead and followed your instructions. there happens to be no current upgrades on this tv. is there somthing i should do to get this info. as far as upgrading.

  • pnk_lace Feb 15, 2009

    After watching my tv for a few minutes it goes to the menu screen. Sometimes seconds after pressing exit it goes right back to the menu screen.

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  • 106 Answers

Go to the philips consumer website, input your model. You are going to look for current software updates. Download the the software to a memory stick. Once downloaded, insert memory stick into USB port on TV. It will upgrade automatically and your problem will be solved. Let me know if I can be of further assistance

Posted on Dec 24, 2008

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